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Airport Operations Leader: Senior Customer Service

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: American Airlines
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Airport Operations & Services, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 90000 - 140000 USD Yearly USD 90000.00 140000.00 YEAR
Job Description & How to Apply Below

American Airlines is seeking a Sr Customer Service Manager for Airports Operations at DFW, overseeing front-line teams to deliver a safe, reliable operation and exceptional customer experiences.

You will drive operational excellence, coach leaders, manage escalations, and collaborate with multiple departments to ensure on-time performance and a strong safety culture within the Airports Team.

The Airport Operations Leader:
Senior Customer Service role at American Airlines is now open for applications in Dallas, TX, United States.

We are currently recruiting a Airport Operations Leader:
Senior Customer Service for our team in Dallas, TX, United States.

This is an excellent position to take on the Airport Operations Leader:
Senior Customer Service role at American Airlines.

As a Airport Operations Leader:
Senior Customer Service, you will play an important part at American Airlines in Dallas, TX, United States.

Position Requirements
10+ Years work experience
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