Veterinary ER Customer Experience Lead
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Service Rep -
Outdoor/Nature/Animal Care
VEG ER for Pets is seeking a Customer Experience Coordinator to define and perfect the client journey across in-person, phone, and online channels. You will engage with clients, guide them through medical decisions, and ensure a compassionate, seamless experience from arrival to aftercare.
The role emphasizes proactive communication, empathy for both pets and people, and a commitment to delivering exceptional service in a busy ER environment. Night/weekend availability is expected.
Our team is growing, and we are hiring a Veterinary ER Customer Experience Lead in Dallas, TX, United States.
Learn more about the Veterinary ER Customer Experience Lead role in the description above.
We appreciate your interest in this position.
Join VEG ER for Pets and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
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