Boarding & Veterinary Receptionist

• Health insurance
• Vision insurance
• HSA
• FSA
• Paid time off
• 529 Savings Plan
• Life Insurance
• 401k
• Paternal Leave
• Paid Holiday

Canine Country Club and Wellness Center is a dual-location boarding, grooming and wellness center. We are looking for a professional receptionist to be a part of this unique business. Because you are the first and last contact for our clients, you are the key to creating lasting impressions. If you have a passion for people and their pets with extraordinary client service skills and communication, outstanding computer abilities, accurate financial skills, and a consistently positive attitude we would love to have you as part of our team.

• Greet clients and pets with enthusiasm
• Answer phones promptly and professionally; screen and route calls
• Be proficient in using our veterinary practice-management software
• Receive and transmit emails, and social media direct messages
• Take and deliver accurate messages promptly to appropriate staff
• Note in medical records the details discussed during client conversations including the date, time, key points of the discussion and any action required
• Coordinate with doctors and technical staff for complete medical care
• Discuss services provided and answer client questions thoroughly
• Schedule appointments according to guidelines
• Handling payments and end of day finances
• Maintain cleanliness of client and reception areas
• Discuss and have clients sign intake paperwork
• Coordinate logistics between our Ranch Retreat and our Dallas facility regarding guest care and reservations

• High school or equivalent (Required)
• Experience in veterinary reservation software or equivalent(Preferred)
• Strong attention to detail
• Ability and willingness to assist staff
• Ability to prioritize and multitask
• Excellent written and verbal communication skills