SaaS AI-Driven Support Specialist
Listed on 2026-11-05
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Customer Service/HelpDesk
HelpDesk/Support
Beacon Software is seeking a customer support specialist to assist members and clients via live chats and tickets across membership, events, finance, CRM, and website tools. You will write and update help content, build in-product help, and enhance the AI support agent Buzz.
The Membee platform automates renewals, events, payments, and communications for associations, chambers, nonprofits, and clubs. The small, quality‑of‑life focused team emphasizes humility, honesty, hunger, and horizon.
This role, SaaS AI-Driven Support Specialist at Beacon Software, could be your next career step.
The position is based in United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 50.000 - 70.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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