Coordinator - Regional Training & Compliance

Job Category: Customer Service

Requisition Number: COORD
005801

• Posted :
  October 21, 2026
• Full-Time

Showing 1 location

Dallas Int'l Airport F9
DFW Airport, TX 75261, USA

At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day.

As a Frontier employee, your work connects to more than a single role. Whether you’re supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel experience that is safe, reliable and built around value.

Our work is guided by our core values: customer first, safety always, operational excellence and one team. These values shape how we make decisions, support each other and deliver for the people who count on us.

Support for work, life and travel

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.

Depending on role and eligibility, available benefits and programs may include:

• Medical, dental and vision coverage
• 401(k) retirement savings options
• Paid holidays, vacation time and sick time
• Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability
• Buddy passes, based on eligibility and program rules
• Travel-related discounts and employee discounts on select products, services and vendors
• A hybrid schedule for eligible headquarters roles based in Denver, Colorado
• Business casual dress options for eligible corporate and support roles
• Employee support programs and resources, including the HOPE League, Frontier Airlines’ nonprofit organization

Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews to aircraft maintenance, customer support, corporate teams and more.

We’re focused on delivering meaningful value by making travel more accessible, practical and easy to personalize for our customers. Across the airline, our teams help support a safe, reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier.

What Will You Be Doing?

The Regional Training & Compliance Coordinator, Airport Customer Service (ACS) is responsible for monitoring and driving improved compliance with regulatory requirements, company policies and procedures, required training and enhancing the customer experience.

Essential Functions

• Provide support and guidance to station leadership for maintaining accurate training and compliance records.
• Perform station audits to ensure compliance with Federal Aviation Regulations (FARs), government regulations (DOT, NTSB), and company policies, procedures, and processes.
• Communicate regularly with station leadership on compliance concerns or opportunities.
• Provide training and guidance to employees while conducting audits
• Share audit results with applicable directors and managers.
• Complete post-audit analytical reports.
• Identify potential compliance risks and develop mitigation strategies.
• Support new station openings and conversions.

Other Functions

• Support Airport Customer Service initiatives

Qualifications

• Bachelor’s degree or equivalent experience.
• Previous airline experience required.
• At least 2 years of corporate training, auditing, or equivalent analytical experience required.
• Strong analytical and problem-solving skills.
• Experience with Navitaire, Net Tracer, Docu Net, Schoox or similar platforms.
• Excellent attention to…