Specialized Roles:
Account Manager - TENTENS Tech
Job in
Dallas, Dallas County, Texas, 75201, USA
Listing for:
Leaply (SKELAR)
Full Time
position
Listed on 2026-11-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
- Build long-term relationships with a premium user base
- Provide end-to-end user support, resolving daily requests and complex cases
- Manage communication via email, online chats, and calls
- Utilize AI and automation tools to optimize routine tasks
- Act as the voice of the user by providing product insights to the team
- English proficiency at B2 level or higher (written and spoken)
- 2+ years of experience in customer support, account management, sales, or customer success
- Experience with premium/VIP or high-value clients is highly valued
- Ability to write personalized, engaging communications
- Ability to work evening shifts (16:00–00:00) on a 5/2 schedule
- Experience working with Western markets (USA, Canada, Europe)
- Experience with Zendesk or similar tools
- Access to internal professional clubs (marketing, development, finance, etc.)
- Training, courses, and conference attendance
- Corporate merchandise and partner discounts
- Medical insurance
- Access to a professional ecosystem and networking opportunities
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