Senior Field Service Engineer - Dallas, TX

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Biosystems, one of Danaher’s () 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most.

When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer. You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next‑generation, life‑changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact.

Learn about the Danaher Business System which makes everything possible.

The Senior Field Service Engineer for Leica Biosystems is responsible for providing advanced technical expertise, escalation support, and field leadership across Leica Biosystems diagnostic solutions. This role serves as a trusted technical resource to customers and internal teams, driving optimal instrument performance, maximizing customer uptime, and contributing to continuous improvement across the service organization.

This position is part of the Service Organization and will work remotely within the assigned territory. You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for advanced troubleshooting, escalation support, customer uptime, and technical leadership across related service teams.

• Lead advanced troubleshooting, installation, preventative maintenance, repair activities, and technical escalations, applying specialized expertise to resolve complex customer and instrument challenges.

• Leverage service data, customer feedback, Gemba observations, and root cause analysis to identify recurring issues, implement countermeasures, and improve customer uptime, service quality, and overall field service effectiveness.

• Serve as a senior technical resource for Field Service Engineers, service leadership, technical support, applications, commercial, and product teams by mentoring others, sharing best practices, supporting escalations, and influencing sustainable improvements across the organization. The essential requirements of the job include:

• Associate’s degree with 6+ years of field service, technical, biomedical, military, or related hands‑on troubleshooting experience, or equivalent experience.

• Advanced experience diagnosing and repairing complex medical device, laboratory, scientific, electromechanical, electronic, automation, or instrumentation systems.

• Demonstrated ability to independently resolve complex technical challenges, guide less experienced associates, influence customer outcomes, and communicate effectively across customer and internal stakeholder groups.

• This position requires up to 90% flying and/or driving travel, which includes overnight stays. Travel will primarily be…