Client Manager

Are you interested in working for the industry leader in underground infrastructure? Do you want to have a substantial stake in an employee-owned firm? Are you looking to help your local communities? RJN employees answer, "Yes!" to all these questions and more. We are currently seeking a Client Manager to join the RJN family.

Position Summary
Lead client engagement and business development for engineering and specialty field services with municipal clients in the water, wastewater, and stormwater markets in the Midwest.

Position Responsibilities
A sampling of the responsibilities of this position include:

• Work with the regional leadership team to develop strategic sales and market development plans.

• Aggressively execute marketing programs that result in the successful sales of company services and corporate initiatives.

• Lead client and market development efforts within an agreed upon territory.

• Lead client engagement strategies and pursuit plans for multiple infrastructure clients.

• Prepare and submit client-specific technical proposals for new business.

• Work efficiently with Project Managers, technical specialists, and the marketing team.

• Travel and represent RJN at regional and national conferences and trade shows. Submit abstracts and present at these events.

• Engage with prospective clients by picking up the phone, meeting them on site and in their offices, and at industry functions.

• Become involved in local professional organizations (e.g., APWA, WEF, AWWA).

• Be versatile... lead when required, support when needed, and serve as a role model and facilitator for RJN.

Essential Skills & Expertise
Our ideal candidate profile includes:

• Bachelor's Degree in Business or Engineering with a minimum of 5 years' experience.

• Excellent public speaking and communication skills and the ability to convey information effectively, both verbally and in writing.

• The ability to comprehend and convey technical information and engineering services.

• Experience in the underground infrastructure (water, wastewater, stormwater) field and a Professional Engineering license is preferred, but not required.

• Time management skills, to meet deadlines, multi-task, and be flexible to adjust workload to changing demands.

• Strong computer skills including Microsoft Office suite, CRM management, social media, and presentation programs.

• Team player, comfortable working in teams with diverse groups.

Direct Reports
None.

Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Physical demands:
While performing duties of the job, the employee is required to stand; walk, sit, use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms; talk; and hear. Employee may occasionally lift and/or move up to 50 pounds and tolerate working in heat or cold weather conditions. Specific vision abilities required by the job include close vision;

distance vision; color vision; peripheral vision; depth perception; and the ability to adjust focus.

• Work environment:
The noise level in the work environment is usually minimal. The noise level in the field environment is typically moderate.

• Personal Protective Equipment:
None required in the office. If working in the field, must wear steel-toed boots, Class-2 or
-3 safety vest, high-visibility t-shirt, leather gloves, safety glasses, hard hat, and other standard safety equipment required by assignment of a job task.

About RJN Group
RJN Group, Inc., established in 1975, is an employee-owned professional engineering and specialty field services firm focused on providing cost-effective and innovative underground infrastructure engineering solutions. Our engineering services, always driven by client goals, deliver economical and sustainable results, ultimately improving the integrity, service life, and performance of infrastructure systems.

Our customers are also our…