Veterinary Client Service Representative

Veterinary Client Service Representative

Metro Paws Animal Hospitals in Skillman (Dallas, TX) is seeking a friendly, reliable, and detail‑oriented Client Service Representative (CSR) to join our dedicated veterinary team. As the first point of contact for our clients, you’ll play a vital role in creating a warm, welcoming, and professional experience for pets and their families.

• Provide friendly, quality customer care to patients and clients.
• Process invoice payments.
• Answer phones, schedule appointments, and obtain all necessary medical history.
• Determine the status of the patient’s immunizations and tests.
• Communicate with the doctor and technical staff on the patient’s arrival and necessary treatments.
• Fill prescriptions, food requests, and over‑the‑counter products as instructed by a veterinarian.
• Accurately input data into computer software.
• This is not a complete list of job duties; some tasks may be assigned or reassigned as policies and procedures change.

• High school diploma.
• Weekend availability as needed.
• Must be able to lift 30–50 pounds.

• Paid time off.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Employee discounts.
• Flexible schedules.
• 401(k) with company match.
• Training and career development.

Entry level

Full‑time

Other

Veterinary Services