Tax Regional Support Lead

Tax Regional Support Lead page is loaded## Tax Regional Support Lead locations:
US-TX-Dallas:
US-AZ-Phoenix time type:
Full time posted on:
Posted 4 Days Agojob requisition :
REQ-One Source Virtual (OSV) has helped more than 1,000 Workday customers take their teams from transactional to transformational with innovative technology and services for HR, payroll, and finance. Founded in 2008, OSV is the leading exclusive provider of Business-Process-as-a-Service (BPaaS) solutions for Workday, delivering services with unparalleled choice, unwavering commitment, and uncompromising support. One Source Virtual’s global headquarters is located in Dallas, Texas, with additional locations across North America and Europe.

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** Position Summary/Objective
** The Tax Regional Support Lead manages all filing activities associated with their assigned jurisdictions.
** Candidates must reside in the DFW, TX, or Phoenix, AZ, area to go into the office during quarter-end and year-end closeout.
**** Essential Functions/Duties/Responsibilities
*** Ensure compliance with filing and payment deadlines
* Prepare annual and quarterly tax returns
* Resolve tax issues by communicating with federal, state, and local agencies
* Coordinate documentation to clear tax issues, such as payments and filing confirmations
* Initiate web payments and filing to various state agencies
* Create submission of timely, accurate tax deposits and reports
* Assists in year-end processing and reporting, including W-2s
* Coordinate with internal stakeholders regarding issues related to amendments, abatement requests, and missing payments/returns
* Monthly jurisdiction scrub/prep to identify inaccurate customer data
* Monitor agency status monthly to identify and rectify payment, credit, and filing issues
* Research issues identified through dashboard and weekly audits
* Research rejected filings/payments from quarterly, annuals, and W-2’s
* Research and determine root cause of the delinquency by reviewing internal tax reports, agency websites, and agency phone calls
* Requires Flexible Work schedules during quarter-end months to meet time-sensitive deadlines
* Complete other duties such as special projects, initiating rejection cases, regeneration of packets, and responding to items related to filing from OSV tax email box
* During non-filing periods, review the agency website to ensure accounts are in good standing, and support notice resolution by assisting SR Specialist with complex cases and questions
** Competencies
* ** Develop collaborative business relationships with internal and external customers
* Detail-oriented with good time management skills and accuracy
* Strong organizational skills with ability to multi-task and support multiple customers effectively
* Results-oriented; driven to achieve goals and objectives
* Self-sufficient management of workload with ability to meet tight deadlines
* Use tact and discretion in dealing with customer information
* Excellent critical thinking and problem-solving skills
* Identifies area for process improvement.
* Assertive* Sense of Urgency
* Analytical skills
** Supervisory Responsibility
** This role has no supervisory responsibility
** Qualifications and Experience
*** Associate degree or equivalent
* Fundamental Payroll Professional (FPC) or Certified Payroll Professional (CPP)
* 5
-7 years of payroll tax knowledge and/or customer service
* Prior 3-5 years of tax filing preferred
* Advanced Proficiency in Microsoft Office
* Ability to prioritize tasks

You are encouraged to learn and share ideas when you join the One Source Virtual team. We reward innovative thinking, fresh perspectives, creative collaboration, and hard work. As an organization experiencing routine strategic growth, we are always on the lookout for intelligent, talented, and forward-thinking professionals to join our team. OSV employees enjoy a values-based culture, upward mobility, and professional development with opportunities of all kinds.locations:
US-TX-Dallas time type:
Full time posted on:
Posted 30+ Days Ago One Source  Virtual (OSV) delivers in-tenant technology and expert services to automate the administrative, transactional tasks of payroll, taxes, payments, and benefits within Workday. Our Workday-exclusive solutions are fueled by a services team that averages 10 years of Workday experience and 20 years of industry experience. With over 1,100 customers, 95% retention, and $185+ billion in treasury movement annually, OSV helps organizations take their teams from transactional to transformational.
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