Associate, Investor Reporting

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The Associate is responsible for the timely and accurate submission of data to internal and external clients. The Associate will be responsible for monitoring and reconciling loan data for portfolios assigned.

• Compile and review loan/pool data for submission to Freddie Mac investors, including reconciliation of key data points to internal data sources.
• Assist team members with monthly investor reporting packages and remittances to Fannie Mae, Ginnie Mae, and other agencies/investors.
• Monitor payment receipts and reconcile remittances to investor, including advances and reimbursement requests.
• Submit system data change requests and work with asset management teams to submit requests due to changes in loan terms or investor status.
• Review manual billing statements for credit enhanced bond loans created by client services team, report related data to the investor, and submit wire requests to remit funds to Trustees.
• Communicate with agency contact efficiently and clearly to answer questions or submit requests for information.
• Provide support for ad hoc requests from other servicing/asset management teams or management.
• Gather and retain data from agency and other verified sources in an orderly manner.
• Create wire and ACH requests to transfer funds internally and to agency as needed.
• Assist with testing report enhancements and provide feedback for technology initiatives for the department and servicing/asset management teams.
• Support corporate accounting team to reconcile data and transactions related to agency reporting.
• Complete monthly bank reconciliations for custodial accounts assigned.
• Review ARM rate data and report projected payments to agency.
• Monitor and review new loans boarded into the servicing system and reconcile data between investor data and servicing system data.
• Ensure that all job functions are executed in compliance with all investor requirements and Lument policies and procedures.
• Maintain strict compliance with applicable regulatory, investor, and internal compliance requirements governing mortgage funds application.
• Prepare supporting documentation for RegAB, SOX, and other internal and external audits.
• Provide superior customer service skills; review, prioritize, and respond to tasks, emails, etc. Work professionally and harmoniously with team and coworkers.
• Ensure that all training needs, both technical and interpersonal, are met in a timely manner.
• Minimal to no travel required.

• Bachelor’s degree in accounting, finance, economics, or business preferred.
• Proficiency in Microsoft Office and list other relevant systems or software.
• Demonstrated ability to maintain confidentiality and to use discretion in the performance of daily activities.
• Strong interpersonal skills demonstrated by an ability to communicate effectively with colleagues, clients (internal & external), investors, legal counsel, and others. Must also demonstrate an excellent customer service attitude.
• The ability to effectively self-manage and to work independently, while functioning as a highly effective member of the team.
• This position requires access to sensitive and confidential information. It is expected that this information remains both internally and external to the company as applicable.
• Professional business image and excellent command of the English language, both verbally and in writing (spelling, grammar, and punctuation).
• Other projects and duties as assigned by management team.
• Working knowledge of McCracken Strategy (or similar large‑scale servicing system).
• Mortgage servicing platform experience a plus.
• Problem solving skill set to review data independently.
• Basic database understanding to provide enhanced feedback to technology development teams.

We are committed to the health and well‑being of our employees and offer a quality, competitive benefits package that provides valuable healthcare and financial protection for our workforce, while emphasizing a healthy work/life balance.

Company:
Lument

ORIX USA is an equal opportunity employer, providing equal employment opportunities (EEO), and is committed to diversifying its workforce. All employees and applicants for employment will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law. This policy applies to all terms and conditions of employment.