Deposit Operations Specialist

Job Description

Job Description

Our bank customer is seeking a skilled and detail‑oriented Deposit Operations Specialist to join our growing operations team. In this role, you will play a critical part in supporting the Bank’s daily back‑office operations, ensuring smooth transaction processing, regulatory compliance, and exceptional internal service. This is a great opportunity for someone with experience in bank operations and a strong understanding of ACH, wire transfers, and deposit services.

You will support a wide range of operational functions with one designated primary responsibility area (ACH, Wire Transfer, or Account Support & Item Processing), plus general support duties:

• Assist with daily deposit operations, including ACH and wire processing.
• Provide exceptional service to internal staff and customers regarding deposit account inquiries and transaction research.
• Reconcile general ledger and deposit accounts.
• Support regulatory compliance efforts, including BSA/AML and consumer protection laws.
• Maintain and update documentation and follow bank record retention policies.
• Execute and verify domestic/international wire transfers in accordance with bank policies.

• Handle unposted items, chargebacks, and large return notifications.
• Maintain account documentation accuracy and follow up on exceptions.
• Support safe deposit box and new account processes.
• Execute and verify domestic/international wire transfers in accordance with bank policies.
• Ensure all documentation is correctly scanned and stored.
• Upload and reconcile wires in BSA software.

• ACH Certification – highly preferred
• 3-10 years of experience in deposit operations or similar banking functions.
• Excellent communication and customer service skills.
• Strong attention to detail and ability to prioritize tasks effectively.
• Proficiency with banking software and ability to learn new systems.
  
  Self‑motivated and adaptable to change.
• Team‑oriented with a collaborative mindset.

Equal Opportunity Employer
. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

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