Commercial Associate

Commercial Associate I

Join to apply for the Commercial Associate I role at Woodforest National Bank

Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award‑winning Bank that is one of the strongest in the nation. Woodforest National Bank is privately owned, and our Employee Stock Ownership Plan is the largest shareholder. We focus on building relationships and discovering opportunities to better serve our communities and understand the financial needs of every customer we serve.

At Woodforest we care and prove it by volunteering with local charities and food banks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee‑owned banks in the country!

The Commercial Associate I is the team lead for all Relationship Associates in their respective areas. The Commercial Associate will provide quality assurance in the loan process from application to closing. This includes collecting and ordering documentation, coordinating closing and funding, past‑due collection, clearing of exceptions, and continued client support for both loan and deposit accounts.

• Serves as subject matter expert, providing directions and guidance to a team of Relationship Associates when needed.
• As the senior team member, ensures continuance of business operations as needed in support of Portfolio Managers and customers.
• Holds meetings to train and communicate any new process or procedures that are provided by management or loan operations.
• Helps to manage the team’s pipeline in conjunction with Portfolio Managers and Credit Analysts.
• Works with the Commercial Client Specialist and BSA group on any KYC and EDD exceptions.

• Demonstrated ability to effectively lead and mentor others, with the ability to effectively collaborate with all levels of personnel within the organization.
• Strong overall business acumen with the ability to understand the direction, priorities and goals of the Commercial Banking line of business.
• Knowledgeable in all aspects of Commercial loan documentation, understanding of legal entities and loan documents, such as notes, security agreements, loan/credit agreements, bank policy and any applicable regulations.
• Excellent organizational skills with the ability to prioritize workload and multitask in a fast pace environment while maintaining attention to detail.
• Strong customer service and business analytical skills, with the ability to research, assimilate information, and apply effective problem‑solving and issue resolution techniques.
• Ability to interact and communicate effectively with internal and external parties.
• Strong understanding of financial institution products and services.
• Proficiency with Microsoft Office (Excel, Word, Outlook, SharePoint) and ability to navigate financial software applications (Mozart, Bancline, nCino) and related websites.

Lending

Texas-Dallas

Full‑time

TX - MM-Dallas-9212

Ongoing

Texas - DFW

• 7+ years of experience in a banking and/or lending environment with a demonstrated understanding of banking and lending processes.

• High School Diploma or equivalent required.
• Bachelor’s degree in Business Administration or related field preferred.
• Must meet the requirements to be commissioned as a Notary Public, if required by respective manager.

• Full-Time.

• None.

• 0% - Negligible amount of travel expected.

• Conditions involve lifting no more than ten pounds, sitting most of the time, but may involve walking, moving, or standing for brief periods, and occasionally lifting and carrying articles like files, ledgers, folders, etc.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Woodforest is an Equal Opportunity Employer, including Disability and Veterans.