Senior Servicing Transfer BSA

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Selene Holdings is a multi-line business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences.

A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you!

The Senior Servicing Transfer Business Systems Analyst (BSA) plays a critical role in managing and executing complex servicing transfer activities at Selene Finance
. This position is responsible for overseeing the end-to-end process of electronic and manual loan boarding and offboarding, ensuring data integrity, compliance, and operational efficiency. The Senior BSA collaborates with internal teams, external servicers, and technology partners to drive successful loan transfers and system integrations, while also contributing to process improvement and automation initiatives.

• Lead the execution of electronic and manual loan boarding and offboarding processes into the servicing system (Sagent Loanserv).
• Perform advanced quality control checks and data integrity validations to ensure accurate loan setup.
• Review and resolve complex data exceptions, mapping errors, and transfer discrepancies.
• Coordinate with prior servicers and internal stakeholders to ensure seamless data conversion and onboarding.
• Develop and maintain scripts, tables, and data validation tools to support accurate and efficient data transfers.
• Analyze large datasets to identify trends, anomalies, and opportunities for process improvement.
• Create and implement data validation rules to ensure compliance with investor and regulatory standards.
• Monitor and resolve issues identified in error logs and conversion reports.
• Participate in conference calls with prior servicers and internal departments to align transfer timelines and deliverables.
• Communicate effectively with internal teams and external partners regarding data, payment, and system issues.
• Provide regular updates to leadership on transfer progress, risks, and performance metrics.
• Recommend and implement enhancements to transfer processes, tools, and documentation standards.
• Support automation initiatives and contribute to the development of scalable solutions for future transfers.
• Maintain detailed documentation of transfer procedures, data mappings, and exception handling protocols.

• 5+ years of experience in mortgage servicing, with a focus on loan boarding, data conversions, or business systems analysis.
• Strong knowledge of servicing systems (Sagent Loanserv preferred), MERS, and chain of assignment processes.
• Proficiency in data analysis tools and scripting languages (e.g., SQL, Excel macros, Python preferred).
• Experience with Monarch or similar data management platforms is a plus.
• Deep understanding of regulatory and investor guidelines related to loan servicing.
• Exceptional attention to detail and ability to manage high-volume, time-sensitive tasks.
• Strong communication, problem-solving, and organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.

• Paid Time Off (PTO)
• Medical, Dental & Vision
• Employee Assistance Program
• Flexible Spending Account
• Health Savings Account
• Paid Holidays
• Company paid Life Insurance
• Matching 401(k) Plan

The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs.