Global Banking & Markets - Private Dept-TxB Client Implementation-Dallas-Vice President Dallas Vice President

OUR IMPACT
Transaction Banking Operations supports Goldman Sachs' treasury, cash management and payments offerings for corporate and financial institution clients. The team designs and executes scalable service, operational and control capabilities that protect client and firm assets while enabling business growth. Operations partners closely with Product, Coverage, Digital, Compliance and Engineering across the full client and transaction lifecycle.

Transaction Banking within the Global Banking Markets Division is comprised of the below primary functions:

• We provide clients with differentiated experience through their pre-sales and go-live journey, generated through seamless onboarding, implementation and testing, and post go live support
• We provide best in class service to our clients post-go-live across all their business Treasury needs, including payments and transaction flows across our global payment rails
• We support the building and development of new Treasury Products, Services and Partnerships, alongside Product, Risk and Engineering teams, by handling all Operational processes, procedures and control development

TxB Operations is a growing sub-division, with regional presence in Singapore, Bengaluru, London, New York, Amsterdam, and Dallas. All offices work closely together as a single global team.

The Client Implementation team is seeking a seasoned and driven individual with experience and expertise working on complex client implementations in a commercial / transaction banking domain. This role provides the opportunity to create a world-class client experience with direct contribution to the business’ top line.

This position follows the Implementation Advisory concentration. Alongside the core responsibilities of a Client Implementation Vice President, you will be engaged early — before mandate — to assess complexity, shape the client solution alongside Coverage and Product Solutions, and bring implementation credibility into the commercial conversation. You will then carry that solution through go-live and remain the client’s named owner through hyper-care and ramp, transitioning to Client Service through a structured handover.

You will work with clients across their front to back journey — from participating in RFPs, to managing complex technical integrations and successful go-lives owning and driving all aspects of a client implementation across the TxB suite of products and services.

• Lead a differentiated client experience throughout the implementation journey by providing implementation subject matter expertise across transaction banking products and services, while advising clients on solutions for their Treasury requirements
• Unblock implementation challenges that may arise for a client; be creative with problem solving and collaborating across internal teams to mitigate
• Build and manage detailed project plans capturing all intricate aspects of go-live, while also leveraging project management materials such as client meeting agendas/minutes, and project charter
• Serve as a product subject matter expert across the team, leading complex global client implementations
• Keen acumen on risk and controls, processes and procedures, to ensure we deliver value to our clients in a robust and compliant manner
• Establish effective communication channels and governance, both with client as well as internal stakeholders, to ensure transparency on status, blockers, milestones — driving accountability and clarity across all parties
• Work closely with servicing teams as the client goes live, through early-stage support, ensuring a seamless transition for the client as they…