Transaction Banking, Channels Product Manager, Associate

Our mission is simple: provide a global transaction banking platform that is nimble, secure, and easy for clients use.

Our mission is simple: provide a global transaction banking platform that is nimble, secure, and easy for clients use.

We have delivered a modern, digital-first transaction banking platform to serve GS’ varied client base. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up designed to solve some of the most complex operational needs in the industry. We aim to help our clients achieve Working Capital efficiency gains by optimizing their short term liquidity needs and simplifying their Cash Management operations.

We do so by delivering a best-in-class digital solution that helps clients manage their liquidity movements, foreign exchange and payments enabling international treasury operations and commerce.

We’re a team of diverse Treasury and payments specialists helping our clients solution and build for the future.

We're a team of diverse Treasury and Payments specialists helping our clients solution and build for the future. The Programmatic Channels team owns the "pipes" that move corporate payment instructions and data between our clients and our bank — including Corporate APIs, Open Banking APIs, SFTP and File Act file transmission, SWIFT Fin and Fin Plus messaging rails, and the canonical formats that convert diverse corporate customer inputs into standard, machine-readable payment files.

As an Associate Product Manager, you'll support the execution of our programmatic channels roadmap, working closely with engineers, implementation specialists, and treasury professionals to make sure client payment submissions are processed accurately, efficiently, and at scale though any of the channels. This is a hands‑on role for someone who is energized by data, detail, and the operational backbone of corporate payments — and who wants to build a foundation in product management.

• Support the day‑to‑day execution of the API and file‑based channels roadmap
• Assist in the canonical conversion of varied client payment formats into our standardized internal payment formats, working with engineering to troubleshoot mapping and transformation logic.
• Analyze payment transmission and processing data to identify failure patterns, formatting errors, latency issues, and opportunities for automation or client education.
• Partner with customers, implementation and servicing teams on new feature requests and drive its delivery.
• Maintain and improve internal documentation, runbooks, and format guides used by engineering, implementation, and client‑facing teams.
• Track and report on key operational metrics and help translate findings into prioritized backlog items.
• Participate in user acceptance testing (UAT) for new payment formats, connectivity types, and channel enhancements.
• Contribute to a culture of continuous improvement by flagging recurring pain points and proposing incremental fixes to formats, validation rules, or processes.

• 3+ years of experience in product management, business analysis, operations, or a related role — ideally within payments, banking, or financial services.
• Experience in API design and developer experience (DX) — including RESTful API product management, developer portals, and API‑first product strategy
• Background in electronic payments — including ACH, wires, SWIFT, real‑time payments (RTP, Fed Now, SEPA Instant), and cross‑border payment flows
• Familiarity with file transfer protocols and standards (SFTP, File Act) and/or payment messaging standards (SWIFT MT, ISO 20022) is strongly preferred.
• Strong analytical…