Financial Center Leader; North Dallas

Position: Financial Center Leader (North Dallas)
Req :
Dallas
-DALAreas of Interest:
Banking Center Management;
Branch Business Banking;
Consumer Banking;
Consumer Lending Pay Transparency Salary Range:
Not Available Application Deadline: 11/21/2026

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates Trans Fund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions:
Bank of Albuquerque;
Bank of Oklahoma;
Bank of Texas and BOK Financial.

Bonus Type Discretionary Summary Are  you ready to make a real difference? At BOK Financial, we’re passionate about supporting our clients and each other. Join us as a Financial Center Leader and kickstart your career with our industry-leading Banking Navigator program—a 9-week training program designed to equip you with the skills, knowledge, and confidence to  our 9-week Banking Navigator training program you’ll receive hands-on guidance from a dedicated success team.

This comprehensive program includes virtual facilitation, self-paced eLearning, on-the-job training, and skill application exercises. Upon graduation, you’ll be fully prepared to thrive as a Financial Center Leader—knowledgeable, confident, and committed to delivering best-in-class service. Start your path to becoming a Financial Center Leader and help drive long-term growth at BOK Financial. Your banking career begins here!

Please note:

Your initial training schedule may differ from your regular hours, and you may train at a different location before being permanently assigned to your branch.

Job Description The Financial Center Leader is the primary people and performance leader accountable for all aspects of an assigned financial center(s) including sales, service, operations, compliance, client experience, talent development, and profitability. Operating as a player-coach, this role builds team capability, personally contributes to client development, and drives consistent execution of the Client Experience (CX) Playbook. The Financial Center Leader flexes staffing, priorities, and leadership presence to the needs of the assigned financial center(s) and collaborates across internal partners to deliver comprehensive client solutions and sustained business results.

During your first nine weeks of employment, you will participate in a comprehensive training program. Please note that the training schedule may differ from your regular work schedule, and you may be required to train at a different location before being permanently assigned to a branch.

Team Culture We’re passionate about what we do and it shows. Working with our peers across the bank to help our clients achieve their financial goals is rewarding.

We’ve created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level.

We support and lift one another up and help each other become better. Recognition, integrity and the desire to help others are our winning combination.

How You'll Spend Your Time Business Development:
You will plan and execute the financial center’s retention and growth activities. You will personally own a book of business with a set number of branch-based clients. You will drive the team to build a strong pipeline of prospects and clients.
Client Experience and Engagement:
You will oversee ownership of BOKF branch experience through the delivery of a differentiated client experience.  You will review client feedback and enact the plans to improve. You will lead effective problem resolution and escalations. You will drive the employee experience and lead discussions to address team member feedback from Q12, pulse surveys, and…