Licensed Loan Officer Assistant

Position: Licensed Loan Officer Assistant (LOA)

Job Type: Full-Time

Compensation: $55,000 Base Salary + $100 Per Funded Loan

Home Town Lending is a growing, independent mortgage brokerage committed to delivering exceptional service, competitive financing solutions, and a seamless mortgage experience. We pride ourselves on our team-oriented culture, strong industry relationships, and commitment to helping clients achieve their home ownership goals.

We are seeking an experienced, licensed Loan Officer Assistant (LOA) to work in managing a high-volume mortgage pipeline, supporting loan origination activities, and ensuring an exceptional experience for borrowers and referral partners.

The Licensed Loan Officer Assistant will serve as the primary operational and origination support partner, helping manage the mortgage process from initial application through closing.

This position requires an active Mortgage Loan Originator (MLO) license and previous experience working in a mortgage brokerage environment.

The ideal candidate is highly organized, proactive, detail-oriented, and comfortable managing multiple loans simultaneously. This individual must understand the broker loan process, anticipate needs, solve problems independently, and maintain consistent communication with borrowers, real estate agents, processors, and lending partners.

• Assist with managing new mortgage inquiries, applications, and pre-approvals.
• Review borrower applications, credit reports, income documentation, assets, and liabilities.
• Calculate qualifying income, debt-to-income (DTI) ratios, and loan-to-value (LTV) ratios.
• Assist with structuring loan scenarios across Conventional, FHA, VA, and other available loan programs.
• Prepare and issue pre-approval letters as authorized.
• Communicate directly with borrowers to collect outstanding documentation and complete applications.
• Assist with loan pricing, rate lock coordination, and loan submissions.

• Actively manage the loan pipeline from application through funding.
• Maintain accurate and updated loan files within Arive
  , the company's Loan Origination System (LOS).
• Coordinate with internal processors, underwriting teams, title companies, and other third parties.
• Monitor loan milestones, underwriting conditions, appraisal orders, and closing timelines.
• Identify potential issues early and proactively work toward solutions.
• Ensure all loans move efficiently through the pipeline and meet contract closing dates.
• Provide the CEO with consistent pipeline updates and identify files requiring immediate attention.

• Serve as a primary point of contact for borrowers throughout the mortgage process.
• Provide proactive loan status updates to clients and real estate agents.
• Maintain professional relationships with referral partners and ensure timely responses to inquiries.
• Coordinate communication between the Loan Officers, clients, realtors, processors, and lending partners.
• Deliver a high level of customer service while maintaining accuracy and professionalism.

• Manage daily loan-related priorities and follow-ups.
• Organize and track outstanding applications, pre-approvals, and active loan files.
• Help streamline workflows and improve overall loan production efficiency.
• Anticipate upcoming deadlines, borrower needs, and potential obstacles.
• Assist with preparing loan scenarios and information for referral partner meetings.
• Take ownership of assigned responsibilities and minimize the need for constant oversight.

• Active Mortgage Loan Originator (MLO) license through NMLS —…