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Police Dispatcher

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Methodist Health System
Full Time position
Listed on 2026-10-17
Job specializations:
  • Government
    Emergency Crisis Mgmt / Disaster Relief, Bilingual, Interpreter, Government Administration
Salary/Wage Range or Industry Benchmark: 42000 - 56000 USD Yearly USD 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: POLICE DISPATCHER
  • Answers emergency and non-emergency call requests for service for police, fire, and emergency medical assistance for all Methodist campuses and surrounding agencies; prioritizes and dispatches emergency responders and appropriate resources; coordinates mutual aid requests as required.
  • Relays pertinent information to public safety personnel (police, fire, medical) via radio in a concise, organized, and understandable manner; monitors radio traffic and provides immediate information and assistance.
  • Utilizes the CAD system to maintain status and awareness for a variety of public safety and personnel (police, fire, and medical), resources, and incidents; documents update and changes in the CAD system as required; notifies key supervisory and management personnel on critical incidents.
  • Coordinates with other agencies, citizens, and businesses to gather information, make referrals, or dispatch assistance.
  • Conducts computer searches through local, state, and national databases for possibly wanted persons or stolen property and interprets and provides information to the requesting officer; confirms stolen property, wanted persons, and missing persons; enters data into TCIC/NCIC as requested; sends and receives teletypes.
  • Completes confirmations for agencies and processes all appropriate paperwork to ensure accurately and timely notification to confirming agencies.
  • Supports the Methodist Health System culture by assisting co-workers as needed with guidance and training.
  • Supports the relationship between the Methodist Health System and the public by demonstrating courteous and cooperative behavior when interacting with patients, visitors, and staff.
  • Maintains high level of confidential and sensitive information in a discrete and professional manner.
  • Maintains the integrity, professionalism, values, and goals of Methodist Health System by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.
  • Punctual and regular attendance to work; able to work in a 24/7 work environment (weekends, holidays, inclement weather) and any shift (day or night).
  • Performs other duties as assigned.
Hours of Work:

40

Days Of Week:

TBD

Essential Job Functions:
  • Answers emergency and non-emergency call requests for service for police, fire, and emergency medical assistance for all Methodist campuses and surrounding agencies; prioritizes and dispatches emergency responders and appropriate resources; coordinates mutual aid requests as required.
  • Relays pertinent information to public safety personnel (police, fire, medical) via radio in a concise, organized, and understandable manner; monitors radio traffic and provides immediate information and assistance.
  • Utilizes the CAD system to maintain status and awareness for a variety of public safety and personnel (police, fire, and medical), resources, and incidents; documents update and changes in the CAD system as required; notifies key supervisory and management personnel on critical incidents.
  • Coordinates with other agencies, citizens, and businesses to gather information, make referrals, or dispatch assistance.
  • Conducts computer searches through local, state, and national databases for possibly wanted persons or stolen property and interprets and provides information to the requesting officer; confirms stolen property, wanted persons, and missing persons; enters data into TCIC/NCIC as requested; sends and receives teletypes.
  • Completes confirmations for agencies and processes all appropriate paperwork to ensure accurately and timely notification to confirming agencies.
  • Supports the Methodist Health System culture by assisting co-workers as needed with guidance and training.
  • Supports the relationship between the Methodist Health System and the public by demonstrating courteous and cooperative behavior when interacting with patients, visitors, and staff.
  • Maintains high level of confidential and sensitive information in a discrete and professional manner.
  • Maintains the integrity, professionalism, values, and goals of Methodist Health System by assuring that all rules and regulations are followed, and that accountability and public trust are preserved.
  • Punctual and regular attendance to work; able to work in a 24/7 work environment (weekends, holidays, inclement weather) and any shift (day or night).
  • Performs other duties as assigned.
Knowledge and

Skills:
  • Ability to work with a diverse team.
  • Ability to address multiple demands simultaneously; prioritize work and responding to difficult…
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