QMHP Dual Outpatient

Overview

JOB DESCRIPTION

General Description
The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.

The QMHP-Dual provides psychosocial/rehabilitative and skill services to adults with serious mental illness as well as children and adolescents with serious emotional disturbance. Services may include, but are not limited to, assessment, development of measurable treatment goals and objectives, referral, linkage, advocacy, monitoring, crisis intervention and continuity of care. The overall goal of this position is to maximize the individuals potential level of functioning, reduce hospitalization and aid in the successful reintegration of individuals into the community.

The essential functions listed here are representative of those that must be met to successfully perform the job.

• Provide overall service coordination, referral, linkage, and advocacy to individuals with varying needs. Perform duties in concert with other members of an interdisciplinary treatment team.
• Complete a psychosocial assessment on each new admission.
• Formulate individual recovery plan based on assessment findings on all new admission.
• Develop measurable objectives and goals agreed upon by the individual.
• Actively assist in obtaining and modifying goals as needed.
• Document attempts to involve individual, service providers, and caregivers in service plan process unless opposed by the individual.
• Review recovery plans every three months for children and adults or as clinically indicated.
• Execute recovery plan to assigned individuals in accordance with authorized services, meeting objective measures set forth by the client.
• Actively engage and document on all individuals assigned to caseload.
• Participate in interdisciplinary team staffing. Present psychosocial assessment findings. Encourage individual to attend staffing. Update team on progress or lack of progress in reaching agreed upon goals. Provide relevant information that might affect treatment.
• Ensure authorization for clinical services.
• Follow-up assigned individuals who miss a scheduled clinic appointment. Document attempts to contact individual. Report repeated unsuccessful efforts to contact the treatment team.
• Follow-up within 24-48 hours on assigned individuals who access emergency services. Report status-disposition to treatment team.
• Meet with the individual within 3 days of hospital discharge or assignment in the community.
• Provide crisis intervention. Make home visits, initiate mental illness warrants, work with police and other public servants as needed to address crisis.
• Facilitate inpatient admission upon request of the treatment team.
• Provide individual, family, and group rehabilitation sessions. Evaluate progress of clinical session, solicit feedback from individual(s), and consult with colleagues and team leaders when dealing with unfamiliar/uncomfortable issues.
• Identify and assist individuals in obtaining entitlements by providing referrals, advocacy and negotiation, as needed.
• Performs other duties as assigned.

The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.

• Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws
• Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.
• Adult Competencies and C&A Competencies as outlined by HHSC for TRR requirements.

Education and Experience:

• Bachelors degree in human services with 1 to 3 years experience in MH/MR or related field or Masters degree with 0 to 2 years experience in human services.

• Mathematical Skills:
  Basic math skills required.
• Reasoning Ability:
  Ability to apply common sense understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
• Computer Skills:
  Use computer, printer, and software programs necessary to the position (i.e., Word, Excel, Outlook, and PowerPoint). Ability to utilize Internet for resources. Ability to organize work flow and develop efficient clinic procedures. Ability to effectively manage a large caseload of individuals with varying needs. Ability to problem solve, exercise good judgment, and make sound decisions. Skilled in using tact and diplomacy in interacting with staff and individuals.
  
  Ability to work as a team…