Crisis Intervention Case Manager

Title: Crisis Intervention Case Manager

Employee Classification: Counselor

Campus: University of North Texas - Dallas

Division: DAL-Enrollment Mgmt & Student Aff

Sub Division-Department: DAL-Dean of Students

Department: DAL-Dean of Students-520000

Job Location: Dallas

Salary: Starting Salary $46,000 to $51,000, annually

FTE: 1.000000

Retirement Eligibility:

Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and the University of North Texas Health Science Center at Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year.

We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities.

We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team.

Learn more about the UNT System and how we live our values System.edu.

As a department within Student Affairs, the University of North Texas at Dallas Counseling & Wellness Center offers services to all enrolled students. The UNT Dallas Counseling & Wellness Center provides short-term individual counseling, group counseling, wellness programming, crisis intervention, and case management services. The UNT Dallas Counseling & Wellness Center offers an holistic approach to providing services to students, and is committed to creating a safe, welcoming, and confirming environment for all.

The University of North Texas at Dallas invites applications for the position of Counselor - Crisis Intervention and Case Management (Student Services Associate). We are seeking a compassionate and skilled Crisis Intervention Specialist / Case Manager to provide immediate support and long‑term case management for students in crisis. This role combines crisis response, resource coordination, and student advocacy to ensure student safety, stability, and success.

Master's degree in psychology, Counseling, Clinical or Educational Psychology, Social Work or related field. Must be licensed by the State of Texas as LPC, LPC ' Associate, LMFT, LMFT-Associate, LMSW, or equivalent; or have the ability to obtain appropriate licensure within twenty‑four months of employment.

• Respond promptly to student crises, providing assessment, intervention, and follow‑up.
• Manage emergency funding requests, housing needs, and access to campus resources, including the Trailblazer Care Pantry and Clothing Closet.
• Develop individualized support plans and connect students to on‑campus and community services.
• Maintain accurate records and documentation while adhering to confidentiality standards.
• Collaborate with counseling staff, faculty, and campus departments to address student needs holistically.
• Participate in professional development and campus initiatives related to mental health and crisis support.

• Experience in higher education or working with college students.
• Familiarity with trauma‑informed care, mental health counseling, and suicide prevention.
• Experience in crisis intervention, case management, or student support services.
• Strong organizational, communication, and problem‑solving skills.
• Knowledge of community resources, emergency housing, and financial…