Field Service Coordinator, RN - Dallas and Tarrant Counties, TX

At United Healthcare, we’re simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable.

If you are located in or within commutable driving distance from the Dallas and Tarrant Counties in the TX market, you will have the flexibility to work remotely as you take on some tough challenges.

This is a Field Based role with around 75% travel in the field and with a Home‑Based office.

• Assess, plan and implement care strategies that are individualized by patients and directed toward the most appropriate, at least restrictive level of care.
• Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services.
• Manage the care plan throughout the continuum of care as a single point of contact. Communicate with all stakeholders the required health‑related information to ensure quality coordinated care and services are provided expeditiously to all members.
• Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team.

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Current and unrestricted RN license in the state of Texas.
• 2+ years of experience working within the community health setting or in a health care role.
• Familiarity with Microsoft Office, including Word, Excel and Outlook.
• High‑speed internet at place of residence.
• Valid US driver’s license, access to reliable transportation and the ability to travel up to 75% in assigned regions to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers’ offices.

• 1+ years of experience with long‑term care services and support, Medicaid or Medicare.
• Ability to create, edit, save and send documents, spreadsheets and emails.
• Knowledge of the principles of most integrated settings, including federal and state requirements like the federal home and community‑based settings regulations.

All Telecommuters will be required to adhere to United Health Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $28.27 to $50.48 per hour based on full‑time employment.

We comply with all minimum wage laws as applicable.

At United Health Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone—of every race, gender, sexuality, age, location and income—deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

United Health Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

United Health Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.