Senior Director, Account Management

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

At Gainwell, we are passionate about helping those most vulnerable get access to high-quality, affordable healthcare. We harness the power of technology to help our clients improve the health and well-being of the members they serve. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Join us and build your career with an inclusive team that thrives on finding innovative solutions to some of healthcare’s biggest challenges.

Your role in our mission

• Effectively plans, budgets, and manages client account economics (i.e., full P&L).
• Understands client’s business and demonstrates technical competence in the services and industry.
• Manages multiple complex contracts and a revenue base.
• Understands the political and competitive landscape, and proactively protects and grows business accordingly.
• Builds strong relationships internally at Gainwell and externally with clients at various levels to facilitate integration and drive results.
• Adds value by identifying client expectations and then exceeding mutually agreed-upon objectives.
• Successfully attracts, manages, retains, and develops employees, including succession planning.
• Continually promotes Gainwell by developing further contacts within the business community and serving as an ambassador in the market.
• Proactively shapes needs and expansion opportunities to optimize client service.
• Assists executive leadership in identifying and managing client risks.
• Assists in identifying partnerships that enhance the organizations ability to enter new contracts and markets.

What we’re looking for

• Bachelor’s degree required, Masters degree (MBA or healthcare related) desired
• 10+ years of sales and account management experience in a healthcare insurance environment, Medicaid and Medicare experience desired. Financial background preferred.
• 5+ years experience directly managing staff
• 5+ year project management experience
• Strong analytical and healthcare technology background preferred

What you should expect in this role

• Fully Remote (Within the US).
• Travel may be required up to 10%

The deadline to submit applications for this posting is January 2, 2026.

The pay range for this position is $ – $ per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work ’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance.

We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.