Bilingual Medical Receptionist

Medical Receptionist (Bilingual) – Momentum Spine and Joint – North Dallas

Momentum Spine and Joint – North Dallas (75243) is looking for a Bilingual Medical Receptionist to join our team. The Medical Receptionist’s work encompasses many tasks such as greeting patients, scheduling appointments, performing clerical duties, managing insurance and billing, and providing medical procedural support. Exhibits professionalism at all times while answering inquiries and providing information to the public, visitors, patients, and other interested parties.

Supports medical staff by completing administrative requirements as assigned.

• Demonstrates Customer Service Standards (smiles, makes eye contact, greets each patient and visitor, seeks out contact, displays appropriate body language, takes 5 minutes each day to go above and beyond for one patient or visitor, honors diversity, thanks each customer/patient).
• Greet patients as they arrive and provide them with appropriate information.
• Assist patients to complete all necessary forms and documentation.
• Ensure completeness and accuracy of patients’ forms and log all demographics in the EMR system.
• Update patients’ information into the database.
• Move patients through appointments as scheduled; notify provider of patient’s arrival.
• Respond to requests for information, including sending faxes and e‑mails.
• Answer telephone inquiries and transfer calls as required.
• Direct calls and messages to appropriate medical office staff.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information into e‑clinical.
• Obtain revenue by recording and collecting patient charges.
• Call patients to remind them of their appointments.
• Keep patients’ families informed of patient status.
• Schedule and reschedule patients’ appointments.
• Update appointment calendars.
• Create and label appropriate charts for patients.
• Manage filing and record‑keeping activities.
• Report statistics as required.
• Coordinate mail flow in and out of the office.
• Maintain stock of forms and office supplies.
• Ensure the reception area is well maintained, neat, and clean.
• Use downtime efficiently, offer assistance to team members, and respond positively to requests for help.
• Protect patient and family privacy rights and maintain confidentiality of records in accordance with policy, procedure, and HIPAA requirements.
• Adhere to the company standards of business conduct.
• Perform other duties as assigned.

• Knowledge of administrative and clerical procedures and systems such as word processing, file and record management, and other office terminology.
• Knowledge of computer and relevant software applications.

Starting rate: $15.00/hour

• Choice of 3 Medical Plans
• Choice of 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long‑Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2‑year vesting period
• Paid Time Off (PTO) plus holidays

For more information, please visit our website:

Momentum Spine and Joint is an outpatient clinical network serving the DFW metroplex. Our compassionate teams focus on delivering comprehensive care to our patients with a personalized approach. The Momentum team is committed to creating an environment that values diversity and inclusion. The only thing missing from our team is YOU!

Compensation will be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Employment for this position is contingent upon the successful completion of a background check and drug screening.

• Entry level

• Full‑time

• Health Care Provider
• Medical Practices