Insurance Verification Specialist

Benefits Verification & Authorization Specialist

Contract-to-Hire | $22-23/hour

Imprimis Group has partnered with a growing medical billing firm in the Dallas area seeking an experienced Benefits Verification & Authorization Specialist to join their team. This role supports specialty medical practices and plays a critical part in front‑end revenue cycle operations by ensuring accurate insurance verification and timely prior authorizations. The client offers a collaborative, fast‑paced environment with long‑term growth potential.

$22.00/hr - $23.00/hr

• Verify patient insurance coverage, eligibility, and benefits prior to services
• Determine co‑pays, deductibles, and out‑of‑pocket responsibilities
• Obtain and initiate prior authorizations and referrals as required
• Communicate coverage details and financial responsibility clearly to patients
• Accurately document insurance information within the EHR system
• Resolve discrepancies, denials, or incomplete insurance information
• Collaborate with billing and internal departments to ensure timely and accurate claims submission
• Handle inbound patient calls related to insurance verification, eligibility, and benefits
• Monitor schedules, emails, and requests to ensure timely follow‑up
• Provide limited customer service support (billing questions, payment intake) once verification workflow is current
• Maintain strict HIPAA compliance and confidentiality standards
• Perform additional duties as assigned by leadership

• Electronic Health Record:
  eClinical
  
  Works (ECW)
• Prior ECW experience preferred but not required
• Comparable EHR/EMR experience acceptable

• 2–3 years of medical insurance verification experience (required)
• Specialty practice experience strongly preferred
• Knowledge of payer guidelines and authorization processes
• Strong customer service and communication skills
• Proficiency with EHR/EMR and practice management systems
• Ability to multitask in a fast‑paced environment
• Professional demeanor and strong attention to detail
• Bilingual (English/Spanish) a plus

• High School Diploma or GED required

• Entry level

• Full-time

• Accounting/Auditing, Health Care Provider, and Customer Service

• Medical Practices

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