Clinical Science Liaison

Luminary Genetics (Next Gen Genetics) is a leading provider of advanced genetic testing services for the IVF field. With a state-of-the-art Next Generation Sequencing platform and a committed team of scientists and geneticists, we deliver unparalleled precision to give patients peace of mind about their future family's health.

We have an immediate opening for a Clinical Science Liaison to join our team at Luminary Genetics
.

• Schedule: Monday through Friday, Remote, from 9:00 AM to 5:00 PM Pacific Time
• Compensation: $150,000 to $160,000 annually (commensurate with experience)

This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

In this role, the Clinical Science Liaison will:

• Serve as the primary clinical and scientific contact for assigned IVF clinic accounts, maintaining regular communication with clinic leadership, coordinators, embryologists, and medical staff
• Conduct onsite visits (~30% travel) to build relationships, assess satisfaction, and identify support needs at clinic sites
• Triage clinical questions and coordinate resolution with Luminary Genetics lab teams, ensuring timely and clear communication back to clients
• Monitor account health and proactively identify at‑risk accounts before issues escalation
• Develop and deliver tailored educational sessions on PGT-A, PGT-M, PGT-SR, and emerging testing modalities to clinic staff at all levels
• Train clinic coordinators and nurses on case submission workflows, result interpretation basics, and escalation protocols
• Translate complex genetic findings, such as mosaicism, structural variants, and monogenic disease, into language appropriate for the clinical audience
• Create educational collateral (slide decks, quick-reference guides, FAQs) in partnership with the marketing and lab teams
• Participate in outreach to prospective clinic partners, serving as a scientific credibility anchor during introductory meetings and presentations
• Support contract renewals and product conversations by articulating clinical value, turnaround time performance, and service differentiation
• Cultivate relationships and provide education for key opinion leaders
• Gather competitive intelligence in the field and relay insights to commercial leadership
• Represent Luminary Genetics at industry conferences, reproductive medicine symposia, and ASRM/PGDIS events as needed
• Provide clinical liaison support for sperm bank and egg bank accounts when assigned, applying genetics expertise to donor gamete and surrogacy program inquiries
• Serve as the voice of the client internally — surfacing recurring pain points, workflow gaps, and product feedback to operations and lab leadership
• Collaborate with the billing and logistics teams to resolve account‑specific issues that require clinical context
• Contribute to quarterly business reviews and account planning for key clinic partners

We’re looking for professionals who bring both technical skill and a deep sense of responsibility to the care experience—individuals who thrive in environments where excellence, empathy, and accountability matter.

• Active certification as a Certified Genetic Counselor (CGC) through ABGC, or equivalent advanced training in genetics, reproductive science, or embryology
• Minimum 3 years of clinical, laboratory, or account‑facing experience in reproductive genetics, PGT, or a related field
• Willingness and ability to travel approximately 30% of the time
• Computer proficiency required.
• Excellent interpersonal skills and ability to work as part of a multi‑disciplinary team and…