Clinical Concierge - NCT MA​/LVN

Bring your passion to Texas Health so we are Better + Together

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Location:

6411

E. Northwest highway suite 120, Dallas, Texas 75231 (This position will float across multiple Texas Health Urgent Care locations)

Works hours:
Full-Time, 3-12-hour shifts a week (rotating days, weekends and holidays) , 7:45 AM - 8:15 PM

• H.S. Diploma or Equivalent
  Required
  And
• Completion of approved NCT training program
  Required
  And
• Successful completion of a Medical Assistant education program
  Required
  OrOther Successful completion of a vocational nurse program
  Required
  .
• 6 Months Previous health care facility clinical experience as a LVN, MA, CNA, or other patient care
  Required
  and
• 6 Months Previous x-ray experience or completion of an internal THR NCT training program in lieu of experience Req and
• 6 Months Previous experience as licensed NCT Preferred and
• Previous experience with electronic health record , straight-arm x-ray and orthopedic experience Preferred.
• NCT (Non-Certified Radiology Technician) Registered by the Texas Medical Board Upon Hire
  Required
  And
• LVN
  - Licensed Vocational Nurse State of Texas, if LVN Upon Hire Req Or
• Other Certified or Registered Medical Assistant in lieu of the completion of a Medical Assistant education program Required (Those hired prior to 04/11/2022 will be grandfathered without MA education/Certification Re
• BCLS
  - Basic Cardiac Life Support (maintained every 2 years and required prior to providing independent patient care) within 30 days of hire Required
  .
• THR Urine Drug Collector training (Maintained every 5 years and required prior to providing independent care) within 30 days of hire Required

• Collects identification and payor related documentation, conducts registration using EPIC workflow.
• Measures and documents vitals and communicates the resulting data to the consumer and provider, including temperature, pulse, oxygen saturation, respiration, blood pressure, height, weight, and pain level.
• Documents chief complaint, allergies, health history, and current medications accurately in EPIC for review by provider.
• Performs and documents laboratory testing and collections per provider orders and/or standard operating procedures, to include venipuncture with prior venipuncture competency check-off.
• Administers and documents oral and intramuscular medication using the appropriate medication verification workflow. If a medical assistant, then may perform injections with the appropriate competency checkoff
• Assists provider with procedures to include, but not limited to maintaining sterile field, laceration repair, I&D, and application of ortho-goods and assists with ortho-glass application.
• Performs diagnostic x-rays and documents completion of radiology examinations within the licensed scope of practice as ordered and verified by the provider. Performs x-rays following established protocols and utilizes appropriate exposure factors for care and safety. Ensures images and applicable communication are transferred to radiology group for overread and assures all images have a report on file in the medical record.
• Behave in a professional and empathetic manner to build trust, comfort, understanding, and relationships with consumers and secondary guest(s) and in-line with patient experience standards.
• Welcomes the consumer and secondary guest(s) to the center (including eye contact, smile, greeting, and personal introduction) and inquires about the purpose and nature of the visit.
• Recognizes and notifies provider immediately of emergent patients, performs BLS, provides oxygen administration, and assists provider with emergency care.
• Schedules primary care referrals for consumers
• Maintains office supplies, medical supplies, and…