Medical Assistant

Are you looking for a purpose-driven career? At Metrocare, we serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying.

Metrocare is the largest provider of mental health services in North Texas, serving over 55,000 adults and children annually. For over 50 years, Metrocare has provided a broad array of services to people with mental health challenges and developmental disabilities. In addition to behavioral health care, Metrocare provides primary care centers for adults and children, services for veterans and their families, accessible pharmacies, housing, and supportive social services.

Alongside clinical care, researchers and teachers from Metrocare’s Altshuler Center for Education & Research are advancing mental health beyond Dallas County while providing critical workforce to the state.
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* Job Description:

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* GENERAL DESCRIPTION:

** The mission of Metrocare Services is to serve our neighbors with developmental or mental health challenges by helping them find lives that are meaningful and satisfying. We are an agency committed to quality gender-responsive, trauma-informed care to individuals experiencing serious mental illness, development disabilities, and co-occurring disorders. Metrocare programs focus on the issues that matter most in the lives of the children, families and adults we serve.
The Medical Assistant performs routine, delegated clinical and administrative duties within the supervising medical staff members scope of practice consistent with the medical assistants education, training and experience. Such duties shall not constitute the practice of medicine.  
** HOURS OF RESPONSIBILITY:
** Metrocare clinics are open Monday through Friday, 8:00 a.m. to 5:00 p.m., except for the Hillside Adult Clinic, which is open Monday through Friday, 8:00 a.m. to 8:00 p.m., and Saturday, 8:00 a.m. to 2:00 p.m.
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* ESSENTIAL DUTIES AND RESPONSIBILITIES:

**-The essential functions listed here are representative of those that must be met to successfully perform the job.  
-Provides medical staff member extender services, including, coordination of lab results, and obtaining authorizations for ordered medications.  
-Administers medications as delegated by a medical staff member or APN.  
-Performs venipuncture as delegated by a medical staff member..  
-Obtains Vital Signs when delegated by medical staff member.  
-Provides patient teaching to individuals and to groups regarding mental health, medication, and other health-oriented or supportive topics as delegated by medical staff member or APN.  
-Coordinates needed medical, dental, and prevention services when delegated.  
-Coordinates consumer care with PCP, pharmacy, and/or other healthcare providers as needed.  
-Identifies all consumers clearly before the administration of any medication, phlebotomy, and/or electrocardiograms.  
-Documents care provided accurately, appropriately, legibly and in a timely fashion.  
-Documents verbal/telephone refill authorization within 2 hours when delegated by medical staff member. Assures that medical staff member cosigns the documented refill authorization within 24 hours.  
-Bills for services honestly and accurately.  
-Participates in Quality Improvement activities, i.e., reviewing documentation, consumer care and departmental and Center policies.  
-Maintains a safe and clean consumer care work area.  
-Uses work time productively. Monitors productivity reports on a weekly or daily basis..  
-Promotes positive relations between the specific units and other departments, consumers, medical staff members and community agencies.  
-Maintains confidentiality concerning consumer/Center information.  
-Communicate effectively with consumer/family to elicit essential information with accuracy and timeliness.  
-Attends staff meetings regularly as required.  
-Performs other duties as assigned.
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* COMPETENCIES:

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* -The competencies listed here are representative of those that must be met to successfully perform the essential functions of this job.  
-Conducts job responsibilities in accordance with the ethical standards of conduct, state contract, appropriate professional standards and applicable state/federal laws  
-Analytical skills, professional acumen, business ethics, thorough understanding of continuous improvement processes, problem solving, respect for confidentiality, and excellent communication skills.  
-Effective verbal and written communication skills.  
-Excellent…