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Director of Patient & Service Recovery

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: The University of Texas Southwestern Medical Center
Full Time position
Listed on 2026-10-20
Job specializations:
  • Healthcare
    Healthcare Management, Healthcare Administration
Salary/Wage Range or Industry Benchmark: 120000 - 170000 USD Yearly USD 120000.00 170000.00 YEAR
Job Description & How to Apply Below
Position: Director of Patient Experience & Service Recovery

UT Southwestern Medical Center in Dallas seeks a Director of the Patient Assistance Office to lead the health system’s patient service recovery program. You will oversee intake, triage, tracking, and resolution of patient complaints across all clinical sites, partnering with risk management and compliance.

The role requires a Bachelor's in Business or related field, 7+ years in patient assistance or service recovery with 3+ years in leadership, and strong communication, analytics, and

The Director of Patient Experience & Service Recovery position in the Bio & Pharmacology & Health, IT & Technology field is open for applications.

The Director of Patient Experience & Service Recovery role at The University of Texas Southwestern Medical Center is now open for applications in Dallas, TX, United States.

Join us at The University of Texas Southwestern Medical Center as our next Director of Patient Experience & Service Recovery in Dallas, TX, United States.

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