Manager, Clinical Operations Healthcare Consulting

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally.

There’s no one like you and that’s why there’s nowhere like RSM.RSM’s National Healthcare Consulting practice is seeking an experienced Manager to support the Clinical Operations practice and delivery of complex healthcare transformation engagements. This individual will serve as a key clinical operations resource, working closely with practice leadership to support client delivery, business development, proposal development, and day-to-day execution across multiple engagements.

The Manager will bring healthcare industry experience and the ability to work across clinical, operational, financial, and technology functions. The role requires an individual who can independently lead work streams, conduct operational assessments, develop recommendations, manage project teams, and represent the Clinical Operations practice with clients and internal stakeholders.

Responsibilities Serve as a key resource to Clinical Operations leadership, providing coverage and continuity across client engagements, proposals, and practice priorities.

Lead and support operational assessments across hospital, ambulatory, and other healthcare settings.

Manage clinical operations and performance improvement work streams focused on cost, quality, workforce, productivity, throughput, revenue, and overall operating performance.

Participate in client interviews, current-state assessments, workflow analysis, data review, benchmarking, and identification of performance improvement opportunities.

Translate assessment findings into practical, actionable recommendations and implementation plans.

Lead development of high-quality client deliverables, including executive presentations, assessment findings, implementation roadmaps, operating models, and performance improvement plans.

Provide day-to-day project leadership, including workplan management, issue resolution, team coordination, milestone tracking, and executive communications.

Work directly with client executives, clinical leaders, physicians, nursing leaders, operational leaders, and other stakeholders.

Support RFP responses, proposals, scopes of work, presentations, and other business development activities.

Assist Clinical Operations leadership in scoping engagements, developing methodologies, estimating resource requirements, and identifying appropriate subject matter resources.

Coordinate multidisciplinary teams and leverage expertise across the firm to meet client needs.

Review project work products for quality, consistency, accuracy, and executive readiness.

Support implementation of recommended operational changes and assist clients with change management and performance monitoring.

Develop and maintain strong relationships with existing and prospective clients.

Contribute to development of Clinical Operations methodologies, tools, playbooks, thought leadership, and new service offerings.

Represent the Clinical Operations practice in internal meetings and client discussions when practice leadership is unavailable.

Identify opportunities to expand client relationships by connecting operational needs with appropriate RSM capabilities.

Basic Qualifications Bachelor’s degree Clinical background strongly preferred; RN or other healthcare professional credential preferred.
7+ years of progressive healthcare experience, including healthcare…