AC Hotel Dallas - Front Desk Supervisor

AC Hotel Dallas Downtown - Front Desk Supervisor Address 1712 Commerce St, Dallas, TX, 75201

Job Description

As the Front Desk Supervisor, you’re the heartbeat of hospitality—leading the charge to make every guest feel genuinely welcomed and valued. You’ll guide your team with energy and enthusiasm, setting the tone for service that’s not just good, but unforgettable. From smooth check‑ins to friendly problem‑solving, you’ll help create an experience guests rave about. If you love leading by example and turning everyday moments into memorable ones, this is your spotlight.

• Guest Experience Pro: Greet guests with genuine warmth and keep check‑ins and check‑outs smooth and stress‑free. You’re the go‑to for reservations, VIP requests, and making every guest feel like a star.
• Operations Maestro: Keep things running like clockwork by tracking logs, managing messages and packages, and making sure every detail is handled with professionalism and speed.
• Revenue & Rate Strategist: Stay sharp on rates, packages, and promotions, helping boost room revenue while keeping guests happy with great value.
• Team Leader & Problem Solver: Build a strong, communicative team, train new associates, and tackle guest concerns or workplace hiccups with confidence and creativity—all while keeping safety and standards front and center.

• High School diploma or equivalent required; college coursework in a related field helpful.
• At least 2 to 3 years of progressive experience in a hotel or related field required.
• Previous supervisory experience preferred.
• Must have a valid driver’s license.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR, and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Relax and recharge at AC Hotel Dallas Downtown. With a perfect blend of Southern hospitality and elevated minimalist style, our hotel in downtown Dallas TX, offers a modern oasis in the heart of North Texas. Unwind in our spacious rooms with chic decor, plush bedding, mini fridges, work spaces, free Wi‑Fi, and more. Start your morning with a European‑style breakfast on‑site at our AC Kitchen, and join us for cocktails in the evening at our AC Lounge.

During your stay, enjoy easy access to Fair Park, Deep Ellum, American Airlines Center, the House of Blues, the Kay Bailey Hutchison Convention Center, and the Dos Equis Pavilion. Host meetings and events in our stylish venues with AV equipment, and offer traveling attendees more convenience with our prime location near Dallas Love Field and DFW Airport. Whatever brings you here, discover a stay beyond the ordinary at AC Hotel Dallas Downtown.

At our hotel, we’re committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you’ll find a supportive and collaborative work environment where you’ll feel like part of a family. We celebrate our successes every month with team‑building activities and events that bring us closer together. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!