Director Food and Beverage

Marriott Dallas/Fort Worth Westlake, 1301 Solana Blvd Bldg 3, Westlake, Texas, United States of America

Posted Friday, January 2, 2026 at 6:00 AM

Why Work at Marriott Westlake?

At Marriott Dallas/Fort Worth Westlake , we bring modern luxury and warm hospitality to Dallas’ Westlake community. Featuring sophisticated accommodations, elevated dining, and world-class amenities, our hotel is designed for seamless business and leisure experiences. Curators at Marriott Westlake thrive in an upscale, guest-centered culture, delivering exceptional service with a passion for hospitality.

The Food & Beverage Manager assists the GM in promoting, managing, and coordinating the daily food and beverage operations of the hotel including catering. This position sets and achieves the highest standards in all areas of Food & Beverage and banquet operations including the Team Member experience, Guest experience and financial results. He/she oversees training and development of all restaurant Team Members and leads the way in providing exceptional food in a safe, clean and inviting atmosphere.

Supervises all F&B Front of House Team Members and staff, all shifts.

External:
Banquet Manager, Sales account managers, vendor support staff and vendor technical support.

• Manages the reservation system, flow of service, staff scheduling, schedule adjustments, and
• Directs day to day operations for all restaurant outlet, room service, culinary stewarding, beverage, banquet and purchasing operations.
• Works closely with the Sales team to ensure group F&B and catering commitments are set for success. Actively participates in BEO and resume meetings.
• Analyze customer trends, needs, issues, comments, and problems to ensure a quality experience and end enhance future sales prospects.
• Market the Food and Beverage outlets: works with Executive Chef to develop and manage the implementation of menus, package deals, promotions, displays, decorations, and presentation within corporate guidelines to capture more in-house guest and later share of the local market.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Implements and manages all company programs to ensure compliance with the SOPs and to include safety and sanitary regulations, all federal, state, franchise, and local regulations to ensure optimal levels of quality service and hospitality are provided to the guest.
• Engages guest satisfaction scores and works towards service of excellence. Creates specific, measurable, achievable, realistic, and timely action plans to remedy guest service deficiencies.
• Ensure Food & Beverage management and staff are following staffing models in accordance with business levels and productivity standards.
• Manage the Food and Beverage training and compliance including Food and Beverage certifications, service recovery, creating service “wows” and opportunities to upsell and cross sell.
• Actively participates in the selection, onboarding, and development of the department.
• Ensure the hotel is meeting all quality standards including customer service, health/sanitation, and safety.
• Identifies talent both internally and externally. Interviews, hires and on‑boards new Associates, with the intention of finding future leaders.
• Monitors the work performance of staff and trains and develops Associates through one‑on‑one discussions, performance evaluations, and shoulder‑to‑shoulder education so they excel in their current role and are prepared for future career opportunities.
• Ensures restaurant equipment is properly maintained and safely operated. Ensures that safety and security standards are emphasized and adhered to, and that Associates are trained in appropriate responses to unsafe situations.
• Performs and understands managerial functions with the Toast POS system. Ultimately responsible for all cash handling and accountability.
• Approves payroll hours on a daily and weekly basis for all restaurant personnel.
• Communicates daily with property…