Host - CBD Provisions

Compensation Type Hourly Highgate Hotels

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive out performance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.

The Joule Dallas, TX

Built in the 1920s, the neo-Gothic landmark building at 1530 Main Street was originally the Dallas National Bank. It dominated the downtown skyline during a thriving era of Dallas banking and West Texas oil booms. Downtown Dallas flourished through the ’80s, but as the 20th century drew to a close, it was a shadow of its former glory. A decade of development deals and massive renovations transformed the then-vacant bank building into a Forbes four-star boutique hotel.

Aptly named after the international unit of energy, The Joule brought a charge to downtown Dallas when it opened in 2008. Through a series of further renovations and expansions as adjacent properties became available, The Joule has become a cultural, shopping, and dining destination—a forerunner in the renaissance of downtown Dallas.

The Host is the first and last point of contact for guests and plays a key role in shaping the overall dining experience. This role requires a warm, polished, and professional demeanor with an emphasis on gracious hospitality, attentive service, and impeccable organization. The Host ensures smooth reservations management, seamless seating flow, and an elevated arrival experience that reflects the luxury standards of the hotel or outlet.

This is for a restaurant opening, looking to fill by 01/19/2026.

• Greet guests warmly and professionally upon arrival, providing an immediate sense of hospitality and welcome.
• Manage reservations, waitlists,to-go orderand seating charts with accuracy and strategic flow.
• Process payments accurately and follow all POS and cash-handling procedures.
• Escort guests to tables using refined etiquette and ensure they are comfortably settled.
• Communicate accurately with servers and managers regarding
  
  VIP guests, special occasions, seating preferences, and service notes.
• Answer phones using luxury phone etiquette;assist with reservation inquiries, menu questions, and guest requests.
• Maintain cleanliness and presentation of the host stand, entryway, and menus.
• Provide menus, offer initial guidance on dining options, and coordinate any pre-arrival guest needs.
• Assist with coatcheck, special seating accommodations, and guest accessibility requests.
• Ensure guests experience a smooth and pleasant departure, thanking them warmly and inviting them to return.
• Support the service team during peak periods with running tasks such as resetting tables orassistingwith service flow.
• Perform other duties as requested by management.

• Previous restaurant or customer service experience preferred
• Strong communication and interpersonal skills
• Ability to provide friendly, attentive, and professional customer service
• Ability to work in a fast-paced environment
• Capable of standing, walking, and carrying trays for extended periods
• Flexible availability, including nights, weekends, and holidays