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Head of Rooms & Guest Services

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Hilton Dallas/Park Cities
Full Time position
Listed on 2026-10-09
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Management, Guest Services, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 120000 - 180000 USD Yearly USD 120000.00 180000.00 YEAR
Job Description & How to Apply Below
Position: Head of Rooms Experience & Guest Services

Hilton Dallas Park Cities seeks a hands-on Director of Rooms to own the end-to-end Rooms Experience, from first impression to farewell. You will lead Front Office, Guest Services, and Housekeeping, driving cleanliness, consistency, and guest care across the property.

This role reports to the General Manager and focuses on labor strategy, service excellence, and budget stewardship to deliver exceptional stays for guests.

This opportunity is for the Head of Rooms Experience & Guest Services role at Hilton Dallas/Park Cities.

The following position is for a Head of Rooms Experience & Guest Services with Hilton Dallas/Park Cities.

Our organisation is growing, and we are hiring a Head of Rooms Experience & Guest Services in Dallas, TX, United States.

This position is for the Head of Rooms Experience & Guest Services role at Hilton Dallas/Park Cities.

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