Food & Beverage Supervisor

Absolutely. Here is a hotel-specific Food & Beverage Supervisor job description that you can use for recruiting, HR, or a job posting.

Department:
Food & Beverage

Reports To:

Director of Food & Beverage / Food & Beverage Manager

Employment Type:

Full-Time

The Food & Beverage Supervisor is responsible for supervising the daily operations of the hotels food and beverage outlets, including restaurants, bars, banquets, room service, and other F&B operations as assigned.

This position provides hands-on leadership to ensure excellent guest service, consistent food and beverage quality, proper sanitation and safety practices, accurate cash handling, and compliance with hotel and brand standards. The Food & Beverage Supervisor supports the Food & Beverage leadership team in achieving departmental goals while creating a positive and professional environment for employees and guests.

• - Supervise the daily operations of assigned food and beverage outlets.
• - Ensure all outlets are properly staffed, stocked, clean, and prepared for service.
• - Monitor service throughout the shift and ensure guests receive prompt, courteous, and professional service.
• - Ensure food and beverages are prepared and served according to hotel standards.
• - Conduct opening, closing, and shift-change procedures.
• - Assist with restaurant, bar, banquet, and room-service operations as needed.
• - Monitor guest traffic and adjust staffing and service levels accordingly.
• - Communicate operational needs and concerns to the Food & Beverage Manager or Director.

• - Provide exceptional service and create a welcoming experience for hotel guests.
• - Respond promptly and professionally to guest questions, requests, and complaints.
• - Resolve guest concerns within established guidelines and elevate issues when appropriate.
• - Follow up with guests to ensure concerns have been properly addressed.
• - Maintain a professional presence in all guest-facing areas.

• - Supervise, train, coach, and support Food & Beverage employees.
• - Assign daily duties and ensure employees understand their responsibilities.
• - Monitor employee attendance, punctuality, appearance, and performance.
• - Conduct pre-shift meetings and communicate daily goals, specials, events, and operational updates.
• - Provide ongoing coaching and feedback to employees.
• - Promote teamwork, accountability, and positive communication.
• - Assist management with employee evaluations and disciplinary documentation when necessary.
• - Ensure employees follow hotel policies and procedures.

• - Ensure compliance with food safety, sanitation, health department, and hotel requirements.
• - Monitor proper food handling, storage, labeling, temperatures, and rotation.
• - Ensure work areas, equipment, dining areas, and service stations remain clean and sanitary.
• - Monitor proper personal hygiene and employee appearance.
• - Report equipment, sanitation, or food-safety concerns immediately to management.
• - Ensure required food-safety documentation and procedures are followed.

• - Follow established financial-control procedures.
• - Ensure accurate handling of credit cards payment.
• - Monitor employee transactions and ensure proper posting of food and beverage charges.
• - Verify closing procedures as required.
• - Report discrepancies or unusual transactions to management.
• - Assist with inventory counts and product control.
• - Help minimize waste, theft, and unnecessary product loss.

• - Monitor food, beverage, and supply inventory levels.
• - Communicate ordering needs to management.
• - Assist with receiving and verifying deliveries.
• - Ensure products are properly stored and rotated.
• - Monitor portion control and product usage.
• - Help reduce waste and control food and beverage costs.
• - Assist with regular inventory counts.

• - Assist with the setup, service, and breakdown of meetings, banquets, weddings, and other events.
• - Review event details and banquet event orders with the appropriate team members.
• - Ensure food, beverages, tables, equipment, and service areas are properly prepared.
• - Supervise banquet employees during assigned events.
• - Communicate changes or special requests to the appropriate departments.
• - Ensure events are executed according to hotel standards and guest expectations.

• - Follow all hotel safety policies and procedures.
• - Ensure…