Wellbeing Supervisor

Company Description

In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever,
The Knox, Auberge Collection will debut in 2026 as the city’s most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden.

A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike— offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting‑edge therapies in a convivial yet serene setting.

For more information: ‑knox/

Follow The Knox on Instagram @theknoxauberg

In this role, you will be responsible for supervising and training all Wellbeing (Spa) team members to ensure guests are receiving the ultimate experience. As the master organizer, you will also be responsible for scheduling all spa‑related appointments, checking guests in and out, and assisting in all retail sales. The Wellbeing Supervisor will come with a friendly and helpful demeanor and be able to manage guest issues and create solutions.

• Ensure the spa and fitness facilities are prepared for proper opening and closing each day
• Monitor and maintain the cleanliness and orderliness of the facilities including ensuring facility/amenities are in proper working order
• Arrange all spa appointments for a la carte services/activities and packages
• Support Director of Wellbeing with all administrative functions of the Spa including using Spa software, maintaining inventory of supplies, answering telephones, making appointments, and answering questions
• Oversee efficiency of Wellbeing operations at thefront desk via proper scheduling of appointments and staff as well as review and revise scheduling daily
• Assist with billing for all Wellbeing services and retail sales including preparing receipts
• Be thoroughly familiar with and provide instruction on Wellbeing software
• Assist with inventories and cost control
• Assist in monitoring and evaluating of Wellbeing Reception and Attendantemployees

• At least 1 year of experience within a luxury hotel property, spa environment or luxury retailer preferred, previous experience is required
• Experience leading a team with a positive and heartfelt approach preferred
• Ability to handle customer requests, issues and come up with quick solutions
• Trusting to handle confidential guest information
• Show initiative and strive to prioritize operational needs and anticipate guest requests
• Be an excellent communicator, great listener and super understanding whether towards other team members or guests
• Strong leadership, communication, and problem‑solving skills
• High attention to detail and commitment to luxury service standards
• Ability to manage multiple priorities in a fast‑paced environment
• Professional appearance and demeanor required at all times
• Strong understanding of spa operations, guest flow, and service standards
• Ability to work a flexible schedule, including weekends and holidays
• CPR/First Aid certification preferred
• Bilingual abilities preferred

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design,…