In Room Dining Assistant Manager

In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever,
The Knox, Auberge Collection will debut in 2026 as the city’s most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden.

A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike—offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting.

For more information:

Follow The Knox on Instagram @theknoxauberge

In-Room Dining Assistant Manager leads the daily operation of in-room dining at The Knox, creating thoughtful, seamless dining experiences for hotel guests and residents. Reporting to the Director of Restaurants, this role oversees service, team development, and operational standards while partnering with culinary and other departments to deliver personalized hospitality.

• Lead the in-room dining team and oversee daily service, ensuring orders are delivered accurately, promptly, and with polished presentation.
• Set a warm, discreet, and personalized tone for guest interactions, responding to requests and resolving concerns with care.
• Train, coach, and schedule team members; communicate service expectations and support a culture of accountability and hospitality.
• Partner with culinary leadership to maintain menu knowledge, food quality, presentation, and effective communication between service and kitchen teams.
• Monitor order accuracy, delivery timing, table and tray presentation, and service readiness; address issues and identify opportunities to improve the guest experience.
• Follow established procedures for order taking, billing, food safety, sanitation, and room entry.
• Support department goals by monitoring labor, supplies, and operating costs.

• Previous food and beverage leadership experience in a luxury hotel, resort, or comparable hospitality setting.
• Strong knowledge of in-room dining service, food and beverage operations, and guest service standards.
• Clear communication, sound judgment, and the ability to resolve concerns with discretion and professionalism.
• Demonstrated ability to coach and motivate a team in a fast-paced environment.
• Availability to work a flexible schedule, including evenings, weekends, and holidays.
• Food safety certification, or the ability to obtain it as required.

About Auberge Collection Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service.

With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information:

Connect with Auberge Collection on Instagram, Tik Tok, Facebook, and Linked In @Auberge and #Always Auberge

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