House Attendant

House Attendant

The House Attendant supports the housekeeping team by maintaining cleanliness in guest corridors, service areas, and back-of-house spaces, while ensuring room attendants have the supplies and support needed to meet operational standards. This role is essential in promoting efficiency, cleanliness, and a seamless guest experience throughout the property.

• Maintain cleanliness of guest corridors, service areas, stairwells, and back-of-house spaces
• Fill and maintain the stock of water bottles system provided in the guest rooms.
• Remove trash, used linens, and room service items from floors and service areas
• Transport clean and soiled linens between floors and laundry areas
• Restock linen closets and housekeeping carts with towels, sheets, and supplies
• Deliver requested items to guest rooms, such as linens, amenities, and rollaway beds
• Assist room attendants with heavy tasks, including bed stripping and furniture movement
• Vacuum hallways and clean floors in assigned areas
• Clean and maintain ice machines, vending areas, and service stations
• Respond promptly to guest and housekeeping requests
• Report maintenance issues, damages, or safety concerns in assigned areas
• Ensure all equipment and supplies are used and stored properly
• Maintain organization and cleanliness of storage rooms and closets
• Follow proper safety procedures and chemical handling guidelines
• Adhere to all housekeeping policies, procedures, and brand standards
• Support housekeeping team to ensure timely room readiness
• Meet productivity expectations and complete assigned duties efficiently
• Communicate effectively with supervisors and team members regarding needs
• Be able to use the device system established by the hotel to manage the daily task assignment and enter maintenance tickets.
• Effectively use of the communication systems provided by the hotel following the communication etiquette policy.

Qualifications

• Previous housekeeping, housekeeping support, or janitorial experience preferred
• Experience in a hotel or hospitality environment preferred
• Ability to work a flexible schedule, including weekends and holidays
• Strong organizational and time management skills
• Ability to work independently and as part of a team
• Good communication and customer service skills
• Ability to follow instructions and safety procedures
• Bilingual abilities preferred

The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training