Room Attendant

In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever,
The Knox, Auberge Collection will debut in 2026 as the city’s most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden.

A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike—offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting.

The Room Attendant is responsible for maintaining the cleanliness, order, and overall appearance of guest rooms and assigned areas. This role ensures that all rooms meet established quality and cleanliness standards, contributing directly to guest satisfaction and the overall guest experience.

• Clean and service assigned guest rooms following hotel standards and the sequence of service established by the hotel
• Make beds, replace linens, and ensure proper presentation of bedding
• Vacuum carpets and clean all floor surfaces, including tile and hardwood
• Sanitize high-touch areas such as door handles, switches, and remotes
• Thoroughly clean and disinfect bathrooms, including toilets, showers, and sinks
• Replenish towels, toiletries, and other guest amenities as needed
• Restock in-room items such as coffee, tea, cups, and tissues
• Inspect completed rooms to ensure cleanliness, order, and readiness for guests
• Check that all room equipment (TV, lights, HVAC) is functioning properly
• Report maintenance issues, damages, or safety hazards promptly
• Empty trash and replace liners in guest rooms and bathrooms
• Keep housekeeping cart clean, organized, and fully stocked
• Update room status accurately (clean, dirty, inspected) per procedure
• Respond promptly and professionally to guest requests or inquiries
• Maintain guest privacy, security, and confidentiality at all times
• Handle lost and found items according to company policy
• Follow proper use of cleaning chemicals and safety procedures
• Comply with all housekeeping policies, standards, and brand guidelines
• Meet productivity targets while maintaining quality standards
• Communicate clearly with supervisors and team members regarding room status
• Be able to use an electronic device where the task assignment will be loaded and enter maintenance tickets.
• Effectively use of the communication systems provided by the hotel following the communication etiquette policy.

• Minimum one (1) year of housekeeping experience required
• Prior experience in a luxury or full-service hotel preferred
• Ability to work a flexible schedule, including weekends and holidays
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Effective communication skills; bilingual ability preferred

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.
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