Sr Manager Labor Administration
Listed on 2026-01-12
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HR/Recruitment
Talent Manager, HR Manager, Employee Relations
Join to apply for the Sr Manager Labor Administration role at Southwest Airlines
Join to apply for the Sr Manager Labor Administration role at Southwest Airlines
This range is provided by Southwest Airlines. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$/yr - $/yr
Department:
Labor Relations
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
Job Summary
- Provides Legendary Customer Service in implementing the Labor Administration strategy to ensure procedural consistency and resolution for labor issues (i.e., contract and governmental requirements and interpretation). Serves as subject matter expert on multiple CBAs and as Company advocate throughout the grievance process. Strives for excellent labor relations with union representatives and Employees covered by a CBA. Fosters and maintains excellent relationships with all stakeholders.
- The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.
- U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Model the Southwest Way to
- Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
- Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
- Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
- Call or meet with union, Company, government, or other interested parties to discuss labor matters, such as contract negotiations or grievances
- Present the position of the Company or of labor during arbitration or other labor negotiations
- Provide expert testimony in legal proceedings related to labor contracts
- Advises department Leadership on disciplinary issues, Company policies, and Employee development
- Serves as subject matter expert for escalated and complex issues involving CBA administration
- Negotiates, prepares and distributes settlements for grievances, including from System Boards and Arbitrations
- Consults Company Leaders on all areas of Union contractual issues and correspondence system-wide for contract Employees
- Monitor Company or workforce adherence to labor agreements
- Interprets Union contracts as they relate to Payroll, Leaves of Absence, Bid processes, and other work rules
- Lead, Coach, and Develop passionate, high-performance Teams
- May perform other job duties as directed by Employee’s Leaders
Knowledge,
Skills and Abilities
- Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor and negotiation, and personnel information systems
- Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Skilled in considering the relative costs and benefits of potential actions to choose the most appropriate one
- Skilled in contract interpretation and administration
- Ability to apply general rules to specific problems to produce answers that make sense
- Ability to combine pieces of…
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