Payroll Specialist

Payroll Specialist – Ensign Services

Ensign Services, Inc. (ESI) is a subsidiary of The Ensign Group, Inc. and a national leader in the post-acute care industry. ESI provides back-office support in areas such as accounting, human resources, IT, legal and risk management, and recruiting to facilities nationwide, allowing onsite leaders and caregivers to focus on daily care.

About the Opportunity
The primary purpose of this position is to represent the payroll service center as a Payroll Resource/Specialist by providing support, guidance and effective communication to the assigned portfolio of field operations Executive Directors (or their delegates) and HR and Payroll Representatives. You will oversee and support payroll functions for a portfolio of affiliated companies across multiple states in skilled nursing and assisted living markets, delivering exceptional customer service and timely communications in support of payroll policies and procedures.

You will also coordinate related HR and Benefits customer service with the service center teams.

• Represent the payroll service center by providing support, guidance and effective communication to field operations HR and Payroll Representatives.
• Oversee/support payroll functions for a portfolio of assigned affiliated companies across multiple states and markets.
• Develop relationships and partnerships with key stakeholders across operations, field leadership, HR, Benefits, Payroll, and IT/Systems within the portfolio.
• Provide professional customer service and timely ongoing communications with operations staff in support of all payroll policies and procedures; coordinate related HR and Benefits customer service with service center teams.
• Assist, research and guide field Payroll Representatives on questions/issues regarding timecards, payroll statements, tax elections, payment elections and annual tax documents.
• Coordinate and gather field-driven requirements for shift differentials and incentive pay programs; partner with Payroll Manager, Payroll Team Lead and IT/Systems to implement changes.
• Assist with standard and ad hoc payroll reporting to field operations staff.

• Administer, collect and record pay-period control document sign-offs for all assigned affiliated companies.
• Research, coordinate and resolve routine pay-period banking exceptions for checks and ACH errors and reissues.
• Consult with garnishment/withholding order team to process periodic adjustments when directed.
• Perform pay-period audits, controls and reconciliations for assigned affiliated companies; resolve issues in a timely manner.
• Ensure periodic checklists, tasks, audits and controls are completed timely and accurately to support centralized payroll close and settlement.
• Assist/Coordinate training of new and/or backup field HR Payroll Representatives; work with training resources to identify and schedule training needs.
• Process/Coordinate On-Demand Off-cycle Check Requests (Mis-Pay, Retro, Adjustments, Bonuses, Incentives and miscellaneous items) for assigned affiliated companies.
• Process/Coordinate On-Demand Off-cycle Check Requests for terminations and ensure compliance with company policy and regulations.
• Process/Coordinate and oversee requested payroll input adjustments and timecard adjustments; ensure compliance with policy and regulations.
• Process/Coordinate and oversee requested time off adjustments; ensure compliance with policy and regulations.
• Maintain confidentiality of all payroll information.
• Special projects as assigned.

• Works in an office at the Service Center or Regional Field Office.

• Must possess a minimum of a High School Diploma;
  Associate degree or higher preferred.
• Minimum 1+ years’ experience in supporting payroll and/or payroll processing.
• Level I – 1 to 2 years payroll experience;
  Level II – 3 to 7 years;
  Level III – 7+ years.
• Ability to manage multiple priorities and multi-task effectively; operate in a payroll environment with timelines and deadlines.
• Workday Payroll and Time Tracking experience is highly preferred.
• Previous customer service experience for a large employer is a plus.
• Proficient with MS Word and MS Excel; ability to verify payroll documents and reports.
• Ability to prepare payroll reports and related records in a clear, organized manner.

• Salary: $20-$30 DOE; may be eligible for bonus
• Location:
  
  Service Center, Dallas, TX
• Number of Positions Available: 1
• Position Type:
  Full Time, Employee
• Benefits:
  Medical, dental, vision, life & AD&D Insurance Plans, 401(k) with matching contribution, vacation, sick and holiday pay

Ensign Services, Inc. is an Equal Opportunity Employer. Pre-employment criminal background screening required.

Note:

This description reflects the current role and does not include all potential duties.