Learning & Development Manager

The Learning & Development Manager – AI Enablement supports leadership training, business-specific functional training, annual compliance training, and Learning Management System (LMS) administration, with primary responsibility for advancing the organization's AI learning, adoption, and workforce readiness initiatives.

Reporting to the Sr. Manager, Learning & Development, this role partners with business leaders, Human Resources, Technology, and subject matter experts to design, develop, and deliver learning solutions that enhance employee performance and support strategic business objectives. The Manager serves as the enterprise lead for AI-related learning initiatives, helping employees build the knowledge, skills, and confidence needed to effectively and responsibly leverage AI technologies in their daily work.

This position is an individual contributor role and does not have direct supervisory responsibilities. Success in the role requires leading cross-functional initiatives, influencing stakeholders, and driving adoption of learning and development solutions across the organization.

Founded in 1998 and headquartered in Dallas, Texas, Hilltop Holdings offers a diverse range of financial services through its three primary subsidiaries, Plains Capital Bank, Prime Lending, and Hilltop Securities. Plains Capital Bank is a leading commercial bank with locations throughout Texas. Prime Lending is a national mortgage provider focused on purchase mortgage originations. Hilltop Securities provides financial advisory, clearing, retail brokerage, and other investment banking services.

Hilltop Holdings seeks to build the premier Texas-based diversified financial services holding company through acquisitions and organic growth. To learn more, please visit Hilltop Holdings’ Human Resources department is a dedicated and dynamic team committed to fostering a thriving work environment and empowering our employees to reach their fullest potential. With a deep understanding of the critical role people play in the success of any organization, we strive to attract, develop, and retain top talent.

Our department is driven by a passion for excellence, professionalism, and a strong belief in the value of diversity and inclusion. We work closely with all levels of management and employees to provide comprehensive HR solutions, including recruitment, onboarding, training and development, performance management, benefits administration, and employee relations. We are strategic partners who actively contribute to the growth and success of the company.

We take pride in creating a positive and inclusive work culture where every employee feels valued, supported, and motivated to achieve their goals.

Bachelor’s degree in HR, OD, Business or related field preferred.

Minimum 5-7 years of experience in Human Resources/Learning and Development. Financial Services industry preferred.

Demonstrated experience in curriculum/instructional design, project management, and managing functional/business unit curriculum.

Excellent verbal and written communication skills with a customer service mindset. Must have proven technical writing background and solid public speaking skills.

Demonstrated ability to effectively facilitate training in both in-person and virtual environments, utilizing facilitation tools, techniques, and learning methodologies to maximize engagement, maintain participant interest, and establish rapport. Proficient use of Articulate 360 course authoring tools. Knowledge and experience in implementation and operation of a Learning Management System.

Ability to work with ambiguity and adapt to changing organizational and operational needs while under pressure on strict time deadlines

Demonstrated self-starter with…