Staffing Operations Coordinator

Job Description - Staffing Operations Coordinator (978746)

Job Description

Staffing Operations Coordinator - ( 978746 )

Description

Description WHY UT SOUTHWESTERN?With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals.

Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!
JOB SUMMARY
Works under moderate supervision to provide complex operational and administrative support for workforce planning, recruitment, onboarding, staffing coordination, and employee lifecycle management on behalf of Guest & Patient Services. Serves as a liaison between department leadership, Human Resources, Talent Acquisition, Payroll, and organizational stakeholders to support staffing initiatives, operational readiness, and workforce optimization across multiple hospital, clinic, and ambulatory locations.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

• Education Bachelor’s Degree in Business Administration, Human Resources, Healthcare Administration, Public Administration, or related field. Relevant experience may be considered in lieu of education.

• Experience 3 years of experience in healthcare operations, workforce administration, staffing coordination, human resources, patient services, or related field. Experience coordinating recruitment, onboarding, scheduling, workforce planning, or employee administration activities.

• Experience Experience working within a healthcare system or academic medical center. Experience with People Soft, Kronos/UKG, Position Control, recruitment systems, workforce analytics, or staffing management tools. Experience supporting multi-site operations.

• Workforce Planning & Staffing Operations
  • Maintains a dedicated partnership with Human Resources, Talent Acquisition, Compensation, and Position Control to support departmental staffing needs.
  • Monitors vacancies, turnover trends, position control actions, and staffing metrics to ensure optimal workforce coverage.
  • Coordinates recruitment activities for Guest & Patient Services roles, including Patient Service Representatives, Lead Patient Service Representatives, Senior Patient Service Representatives, Supervisors, Managers, and other departmental positions.
  • Assists leadership with workforce planning, succession planning, and organizational staffing strategies.
  • Tracks requisition status and proactively identifies barriers impacting hiring timelines.
  • Completes and manages position control requests, organizational chart updates, and personnel transactions.
  • Maintains workforce reports, vacancy tracking tools,…