HR Generalist

Charlotte NC - 600 S Tryon St.

Dallas TX - 12377 Merit Dr.

Full time

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

The HR Generalist partners with the HR Business Partner team and business leaders to deliver HR support across the employee lifecycle — advising managers on employee relations, performance management, and policy interpretation, and supporting workforce planning, talent development, and engagement initiatives. The role also owns, in partnership with other HR Generalists, the operational backbone of the HRBP team: managing shared mailbox intake, maintaining accurate HR data, producing executive-ready reporting, and identifying opportunities to reduce manual work through improved workflows, documentation, and automation.

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified!

If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Partner with HR Business Partners and business leaders to execute HR strategies, programs, and day-to-day activities that support business and employee needs.
• Advise and support managers on employee relations, performance management, corrective action, and HR policy interpretation, escalating complex matters to HR leadership as appropriate.
• Support workforce planning, talent acquisition, internal mobility, talent development, employee engagement, and exit feedback efforts, including conducting exit interviews as appropriate.
• Support annual performance management and year-end compensation cycles through coordination, tracking, reporting, communications, and manager support.
• Process and support HR transactions in Workday, ensuring accuracy, timely completion, and appropriate follow-up.
• Manage shared HR mailboxes, including triaging, routing, tracking, and resolving teammate inquiries within established service expectations.
• Develop and maintain HR processes, response templates, escalation procedures, and tracking tools to improve consistency, efficiency, and accountability.
• Compile, validate, analyze, and summarize HR and workforce data to support business decisions and identify organizational trends and opportunities.
• Coordinate with HR Centers of Excellence on compensation, benefits, training, and other HR programs and initiatives.
• Support HR projects and operational priorities by preparing reports and presentations, gathering data, tracking action items, documenting processes, and coordinating deliverables.
• Identify and implement opportunities to streamline HR processes, reduce manual work, improve reporting, and make better use of HR technology and automation.
• Ensure HR activities comply with applicable employment laws, company policies, and established procedures while maintaining confidentiality and sound judgment when handling sensitive information.
• Provide administrative and operational support to HR Business
• Partner leadership and the broader HRBP team as needed.

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations…