Oliver Wyman - Talent Manager - Dallas

Oliver Wyman

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. .

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Oliver Wyman is seeking a Talent Manager to manage a population of ~60 consultants across Oliver Wyman’s offices and Practices. This role will be responsible for their scheduling and performance management, and for personally engaging with the consultants in your group to know and understand their strengths, development objectives and personal preferences and career goals. You will also interact with Partners and Talent Managers in other parts of the business to assemble consulting teams and to remediate any issues.

The successful Talent Manager will be able to proactively, delicately and empathetically balance the needs of the business alongside the preferences, career goals and development needs of the consultant to deliver appropriate staffing and talent management outcomes. You will work in a tight knit team against demanding timelines to help deliver Oliver Wyman’s business model.

This is a hybrid role that will require a presence in the office 3 days per week. There is no option to be fully remote.

• Use the performance management process as a basis for engaging own consultants on development needs and areas for training

• Develop relationships with each consultant and begin to be seen as a trusted advisor

• Assist in directing consultants towards resources for career advice

• Assist the consultants in escalating employee relations issues or questions around general Human Capital operations

• Monitor for work-life-quality issues and elevate when needed

• Collaborate with Human Capital Manager on managing the pyramid, training, onboarding, performance improvement initiatives

• Understand at a high-level the nuances of the type of work / roles being filled

• Liaise with project team leaders to understand staffing needs in your area

• For assigned projects, collect all relevant details from Partners and Practice Group TMs on projects to be staffed

• Anticipate capacity issues and manage consultants’ and Partner expectations accordingly

• Manage all staff for Business Development, Intellectual Capital and other beach work

• Communicate staffing outcomes to consultants under your TM purview in an empathetic manner

• Track mobility issues, holidays, trainings, background checks and other ad-hoc staffing enabling tasks

• Understand consultant performance, skills and development needs to facilitate a smooth staffing process

• Understand the performance management framework and competency model and how it applies to own consultant’s situations

• Read all performance appraisals and follow-up any issues / performance flags with project team and manager

• Coordinate, attend and contribute to annual Career Review meetings in for own consultant populations

• Review weekly utilization reports, cross reference with Retain to ensure latest information is captured

• Assist with the assembly of the project pipeline and consultant availability reports

• Help to prepare documents and exhibits for various senior leadership meetings (using Excel and PowerPoint)

• Assist with the analysis of performance outcome results

• Ad hoc analyses and reporting as needed

• Demonstrate capability in using enterprise resource management tools and performance systems

• Maintain all employee records and keep resource planning systems up to date

• Prepare key weekly reports

• Participate in…