Senior Disaster Recovery Consultant

Senior Analyst - Recruiting, Staffing and Solutions | Connecting Exceptional Talent with Great Opportunities | Workday HCM & Recruiting Enthusiast

This range is provided by PTR Global. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$70.00/hr - $75.00/hr

• Technology Recovery Services provides subject matter expertise and direction on complex IT disaster recovery projects/initiatives and supports IT disaster recovery technical planning, coordination and service maturity working across IT, business resilience, risk management, regulatory and compliance.

• Govern disaster recovery plans and procedures for critical business applications and infrastructure.
• Create, update, and publish disaster recovery related policies, procedures, and guidelines.
• Ensure annual updates and validations of DR policies and procedures to maintain readiness and resilience.
• Maintain up-to-date knowledge of disaster recovery and business continuity best practices.
• Perform regular disaster recovery testing, including simulation exercises, incident response simulations, tabletop exercises, and actual failover drills to validate procedures and identify improvements.
• Train staff and educate employees on disaster recovery processes, their roles during incidents, and adherence to disaster recovery policies.
• Coordinate Technology Response to Natural Disasters and Aircraft Accidents.

• Strong knowledge of Air vault and ransomware recovery technologies.
• Proven ability to build, cultivate, and promote strong relationships with internal customers at all levels of the organization, as well as with Technology counterparts, business partners, and external groups.
• Proficiency in handling operational issues effectively and understanding escalation, communication, and crisis management.
• Demonstrated call control and situation management skills under fast paced, highly dynamic situations.
• Knowledge of basic IT and Airline Ecosystems.
• Understand SLA’s, engagement process and urgency needed to engage teams during critical situations.
• Ability to understand and explain interconnected application functionality in a complex environment and share knowledge with peers.
• Skilled in a Customer centric attitude and the ability to focus on providing best-in-class service for customers and stakeholders.
• Ability to execute with a high level of operational urgency with an ability to maintain calm, and work closely with a team and stakeholders during a critical situation while using project management skills.
• Ability to present to C Level executives with outstanding communication skills.
• Ability to lead a large group up to 200 people including support, development, leaders and executives on a single call.
• Ability to effectively triage – be able to detect and determine symptom vs cause and capture key data from various sources, systems and people.
• Knowledge of business strategies and priorities.
• Excellent communication and stakeholder engagement skills.

• 3 plus years of similar or related experience in such fields as Disaster Recovery, Business Continuity and Enterprise Operational Resilience.
• Working knowledge of Disaster Recovery professional practices, including Business Impact Analysis, disaster recovery plan (DRP), redundancy and failover mechanisms, DR related regulatory requirement, and Business Continuity Plan exercises and audits.
• Ability to motivate, influence, and train others.
• Strong analytical skills and problem-solving skills using data analysis tools including Alteryx and Tableau.
• Ability to communicate technical and operational issues clearly to both technical and nontechnical audiences.

Mid-Senior level

Full-time

Information Technology

IT Services and IT Consulting and Airlines and Aviation