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Technical Support IT Support

Tier 2 Technical Support Engineer — SaaS Escalations

Job in Dallas, Dallas County, Texas, 75215, USA
Listing for: Menlo Ventures
Full Time position
Listed on 2025-12-04
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading SaaS company in Dallas is seeking an experienced Customer Service professional to join their technical support team. You will play a key role in customer satisfaction by resolving inquiries, documenting issues, and assisting with technical implementations. The ideal candidate has a strong technical background, excellent communication skills, and a passion for customer support.

This role offers competitive salaries and substantial opportunities for professional growth.
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