Enterprise System Analyst

Enterprise Applications System Analyst at Smile Doctors

We’re seeking an Enterprise Applications Systems Analyst to join our growing team.

The Enterprise Applications Systems Analyst is responsible for the analysis, design, configuration, and ongoing support of our Workday Financials platform. This position will also lead efforts to integrate and enhance corporate financial systems and processes within Workday, ensuring alignment with business needs and system capabilities.

• Act as the primary subject matter expert and technical lead for Workday Financials and integrated enterprise applications, ensuring optimal configuration, functionality, and alignment with business processes
• Support and maintain existing enterprise financial applications, integrations, troubleshoot issues, perform root cause analysis, and implement long‑term fixes with minimal business disruption
• Work with Application Management Services partners to support and enhance business operations
• Work with stakeholders in departments such as Finance and Accounting to collect requirements and document current processes and integrations
• Identify gaps and opportunities to redesign and automate business processes to enhance business results
• Support the education and training of end users, working to increase their proficiency and adopt new enterprise applications solutions
• Act as a liaison between business stakeholders, IT, and external vendors to ensure solutions are aligned, scalable, and well‑documented
• Ensure enterprise applications compliance with regulations and internal policies, including HIPAA and PCI
• Maintain comprehensive documentation for application configurations, processes, and procedures
• Perform other duties, as assigned
• Ability to gather and translate business requirements into technical solutions
• Ability to explain complex technical details in a clear and concise manner, making it easy for non‑technical team members to understand
• Ability to establish and maintain good working relationships with technical team members and business users

• Bachelor’s degree in Computer Science, Information Systems, or a related field required
• Three (3) years of experience in a Systems Analyst position supporting Workday Financials required
• Practical experience using Fresh service preferred
• Advanced knowledge of Workday Financials
• Strong understanding of Workday integrations (EIB, Core Connectors, Studio) and reporting (Advanced, Composite)
• Basic knowledge of SQL
• Strong proficiency with Microsoft Office applications

• Medical, dental, vision and life insurance
• Short and long‑term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

As the nation’s leading Orthodontic Support Organization, Smile Doctors is shaping the future of orthodontics through strategic partnerships with top local doctors. We provide best‑in‑class support services so our partner orthodontists can focus on what they do best — driving extraordinary treatment outcomes and providing patients with an unmatched experience.

With hundreds of partnered practices across the nation, our synergistic approach has made us the fastest‑growing organization in our industry and produced an ever‑expanding need for top talent as we continue our unprecedented trajectory. To us, there’s no such thing as “top of our game.” We’re always climbing higher — together. And as our business grows, there’s plenty of room for our team to grow their careers, too.

Our dynamic support services team is comprised of world‑class professionals whose diverse experiences drive innovation and development. Together, we are committed to passionately helping others achieve their best, most confident smiles.