Vice President of Product

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Who We Are:

We’re , one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.

We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.

Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you.

Fast Facts:

• 6,000+ customers worldwide
• 1,600+ employees globally
• 17 warehouses nationwide, totaling over 10 million square feet of space
• Headquartered in Houston, TX with international offices in Mexico and Poland

Our values:

is building a company that is committed to living out these 6 core values:

• Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.
• Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.
• Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.
• Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.
• Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast.
• Remember to be human: We work hard, but we leave room for the people, places and things that we love.

Dallas, TX

The Role:

We’re seeking a Vice President of Product to own the product vision, strategy, and portfolio across ’s unified commerce and fulfillment platform. This leader will drive end-to-end product outcomes from customer discovery and roadmap to pricing/packaging and launch across experience, fulfillment (OMS/WMS/TMS), data/AI, and extensibility.

You’ll build a product-first culture
, partner tightly with Engineering, Operations, GTM, and Finance, and ship AI-powered capabilities that deliver measurable customer and business value.

What You’ll Do:

• Set product vision & strategy for ’s unified commerce, fulfillment, and data cloud grounded in customer outcomes and market insight.
• Own portfolio management & prioritization across value streams (Experience/Storefront, Fulfillment & Omnichannel, Platform & Extensibility, Data & AI, Billing/Commerce Ops).
• Lead dual-track discovery & delivery (quant + qual), run betas/design-partner programs, and validate with experiments and telemetry.
• Operationalize AI in product
  : merchant/ops copilots, intelligent routing, demand/inventory insights, anomaly detection, and automation within OMS/WMS/TMS and support workflows.
• Drive roadmap execution with Engineering; establish crisp PRD-lite standards, definition of done, and release governance (including customer-facing release notes
  ).
• Own commercial outcomes with PMM/GTM: pricing & packaging, tiering, SKU rationalization, and sales enablement for enterprise and mid-market.
• Build and scale a high-performing Product team (PM Directors, PMs, Product Ops, UX partnership), focused on craft, speed, and measurable impact.
• Implement a Product Ops backbone: instrumentation, dashboards, experiment frameworks, feature flags, and feedback loops (CSAT/NPS, adoption, retention, NRR).
• Partner across the ecosystem on integrations (ERPs like Net Suite/SAP, marketplaces, carriers, payment providers, 3PL/4PL), ensuring API-first extensibility.
• Champion customer trust & compliance (security, data…