SWIFT Production Support Specialist
Job in
Dallas, Dallas County, Texas, 75215, USA
Listed on 2025-12-27
Listing for:
The Fountain Group
Full Time
position Listed on 2025-12-27
Job specializations:
-
IT/Tech
Systems Administrator, IT Support, Cybersecurity, IT Consultant
Job Description & How to Apply Below
This is a hybrid role, onsite work is expected in Jersey City, NJ or Dallas, TX.
Primary Responsibilities
- Provide advanced production support and assistance to development staff in troubleshooting application issues with respect to the use of SWIFT, FIX, and Linux. Perform root cause analysis.
- Installation, configuration, maintenance, debugging and resolving SWIFT Alliance product implementations and FIX (Appia, Trade Scope, Quick
FIX) on Linux. Maintain stability of the production environment. - Provide immediate support for production SWIFT Alliance implementations and Appia, Quick
FIX software instances. - Participate in weekend on-call support rotations.
- Work with development staff and teammates to architect implementation and support solutions.
- Use of Jira, Bit Bucket, Ansible for project and software management.
- Provide support for weekend implementations and Disaster Recovery tests.
- Manage patching, upgrades and other various infrastructure operations on SWIFT and FIX servers.
- Create and maintain clearly detailed system documentation and diagrams to be used as job aids and knowledge transfer material. Provide cross-training to team members.
- Analyze system performance and capacity statistics. Provide recommendations.
- Maintain, author and debug administrative utilities using shell programs (bash, perl).
- Conformance to DTCC Incident, Change and Problem management policies and procedures.
- Work both independently and in a Team as an energetic team member.
- Lead, provide and implement automated solutions.
- Recommend process and technological changes.
- Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately.
- Effectively complete complex projects and installations within aggressive time frames and budget parameters.
- Identify, define, and implement observability patterns across the SWIFT ecosystem our team maintains.
Qualifications:
- Bachelor's degree, preferably in Computer Science or Engineering.
- Minimum of 8 years of related experience with SWIFT and FIX platforms.
- Strong knowledge of SWIFT Alliance Access products and Client Appia, Open-source Quick
FIX. - Experience in supporting high volume SWIFT ISO 20022 traffic.
- Working knowledge SWIFT messaging platforms
- Good knowledge of SWIFT Alliance message routing
- Good administrator knowledge of Linux and networking with good command over any scripting language such as Shell, Perl, Python, etc.
Who We Are:
The Fountain Group is a nationwide staffing firm with over 80 Fortune 100-500 clients. Since 2001, TFG has maintained a consistent standard of excellence, and our work is broadly recognized every year through numerous industry performance awards.
Our success is a team effort.
Browse our website below for additional information on our company.
The Fountain Group
3407 W Martin Luther King Jr. Dr. Tampa, FL 33607
“We work in Life Sciences, Clinical, Engineering, IT, and more. Above all, we specialize in people.”
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